8 account manager jobs found

Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries,...

Onsite Desktop Support Analyst / Team Leader We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities.  This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team. The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment. Technical Support Provide onsite and remote technical support for end users across multiple locations. Diagnose and resolve hardware, software, operating system, and peripheral issues. Support and maintain desktops, laptops, mobile devices, printers, and associated equipment. Install, configure, and support Windows 11 and macOS devices. Administer and troubleshoot Microsoft 365 (O365) applications and services, including Outlook, Teams, OneDrive, and SharePoint. Manage user...

We are seeking a skilled Programme Management Specialist to oversee and manage projects within the industrial and manufacturing sector. This role is based in Burgess Hill and involves ensuring the efficient delivery of engineering and manufacturing programmes. Client Details This is an exciting opportunity to join a well-established organisation within the aviation industry. The company operates on a global scale, offering innovative solutions and a collaborative environment to deliver high-quality outcomes Description Coordinate and oversee the lifecycle of engineering and manufacturing programmes. Ensure projects are delivered on time, within scope, and on budget. Collaborate with cross-functional teams to achieve project objectives. Develop and maintain detailed project plans and schedules. Monitor project risks and implement mitigation strategies as needed. Track and report on programme performance and progress to stakeholders. Facilitate effective communication between...

A prominent player in the Defence & Security sector, is seeking an IT Support Engineer to join their team on a contract basis. The role is based at their Head Office in Buckinghamshire and will involve providing first- and second-line technical support to ensure the smooth operation of IT services within the organisation. Key Responsibilities: Provide first- and second-line support for incidents and service requests via the IT service management system. Diagnose and resolve hardware, software, and network issues across desktop and laptop environments. Manage user accounts, permissions, and access controls within Active Directory and Microsoft 365. Administer and support Microsoft 365 services, including Teams and Exchange Online mailboxes. Build, configure, and deploy Windows desktop devices in line with company standards. Support onboarding and offboarding processes, including account provisioning and equipment setup. Escalate complex issues to senior engineers or...

Project Operations Support (AV) – 12 Month Fixed Term Contract Location: Stockport (Hybrid) Hours: Full-time (37.5 hours per week) Start Date: End of July Contract: 12-month FTC (with potential extension) The Opportunity We are currently seeking an experienced Project Operations Support professional with a background in AV to join a leading organisation on a key client account. This is a fantastic opportunity to play a pivotal role supporting the day-to-day management of a high-volume project pipeline, working closely with internal teams and the end client to ensure seamless delivery, clear communication, and operational excellence. Key Responsibilities * Manage and coordinate the day-to-day project pipeline for a key client * Liaise directly with the client to provide updates and ensure transparency * Work closely with Project Managers on scheduling, programmes, and installation timelines * Arrange site surveys and coordinate resources * Prepare job packs...

Lincat – IT Technician 12 Month Fixed Term Contract About Us Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries. We have great products, great people and great customers. About the Role We are looking for an IT Technician to join us at Lincat on a 12-month contract. The successful candidate will be responsible for supporting the IT Manager with securing and managing day-to-day activities within the business. Hours of work This role is based on 37.5 hours per week, working Monday to Friday. Key Areas of Responsibility: * The priority of this role will be completing the Windows 11 rollout across the site to meet Corporate deadlines. * Assist in monitoring the performance of IT systems to help maintain...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Cloud Platform Architect - 12 Months - Hybrid working - Sheffield Based Overview Technology teams in the UK work closely with global business units to design and build digital services that enable customers to bank quickly, simply and securely. This role sits within a cloud capability that continues to evolve how it leverages cloud services. The Lead Platform Cloud Architect enables the secure and appropriate consumption of cloud services (AWS) through the provision of patterns and expert guidance. The role partners with Platform Engineering and Product Management to evolve platform capabilities, drive architectural discipline, ensure sound and evidence-based decision making, and align platform development to broader strategy. Responsibilities Develop and maintain cloud deployment patterns and standards to support cloud service enablement and governance Identify opportunities to improve resilience, cost efficiency and controls compliance; provide technical leadership for...