8 customer service jobs found

Senior Associate - Systems (IT Support) Location: West London Salary: £27,500 per annum Contract: 12-Month Fixed-Term Contract Working Model: Fully Office-Based Overview We are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors. This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation. Key Responsibilities Provide L1/L2 IT support across desktop, applications, and network issues Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues Troubleshoot and resolve issues relating to core banking applications and general IT systems Monitor and manage network connectivity...

Job title: ServiceNow Developer Contract: 12 months Location: London/Hybrid Rate: £66.21 per hour. (40 hours per week) Job Opportunity: Join the team behind one of the world's most iconic gaming and digital entertainment platforms. You'll play a key role in the Partner Platform, enabling global content creators to deliver games, media, and immersive experiences to millions of users worldwide. This is a chance to work at the heart of a platform that powers one of the biggest names in interactive entertainment, collaborating with international teams and contributing to systems used at truly global scale. Responsibilities: Design, develop, and implement solutions across the ServiceNow platform Translate business requirements into scalable technical solutions Provide expert insight into platform capabilities and best practices Work closely with global stakeholders in a consultative manner Plan, estimate, and deliver platform enhancements Build integrations and optimise...

The Role A Front-End Developer (Senior) is expected to have a deep understanding of front-end technologies such as React JS, HTML, CSS, and JavaScript. They should also have experience collaborating with designers and back-end developers and be able to optimize applications for performance and responsiveness. Your responsibilities: * Responsible for the front-end build quality of responsive web sites/mobile apps using React native, HTML, CSS and JavaScript under frameworks like React.js aligning with software development standards. * Good understanding of DevOps concept and Azure ADB2C. * App deployment experience in iOS and Playstore. * Understanding of cloud services like API management (APIM), App service and Azure configurations. * Collaborating with designers and back-end developers to ensure the seamless integration of front-end and back-end functionalities. * Ensure security by design principles, GDPR and accessibility standards requirements in front end...

Location: UK - 100% Remote Duration: 12-Month Initial Contract Working Hours: 11:00 AM - 7:00 PM (Mostly) The Mission Our client is looking for a Senior SRE to lead the design and evolution of a global observability stack that supports millions of customer devices across 8 international data centres. This isn't just about monitoring; it's about building the high-performance, distributed systems that ensure our global cloud remains performant while scaling 2-3x every year. The Scale of the Challenge As a Lead on the Observability team, you will dive into projects that define "large-scale": Metrics at Scale: Design and scale a Prometheus architecture to handle 100M+ active series and beyond. Petabyte Logging: Operate high-performance ElasticSearch clusters holding 2000+TB of data. High-Throughput Pipelines: Grow data pipelines built on Kafka, handling hundreds of thousands of events per second. Engineering Autonomy: Write libraries and APIs (Ruby, Go) that provide engineers...

Role : Azure Architect-Linux with Active SC Clearance Location: London, UK(2 days in a week from office, Hybrid) Job type: 6 Months contract with possible extension Job Details: 12+ years of IT experience and minimum of 5+ years of experience on Azure Infra, Azure Migrate, Azure Networking mainly Azure IaaS/PaaS, DC, Cloud, Security, SIAM and Data/Storage areas Azure Key Vault, Azure IAM. Should have worked with the team size of above 5 Infra, technically guided, managed and governed the team. Primary skills: Expertise in On-prem/Public cloud Infra assessments using Azure Migrate Driving the cloud Solutioning Azure activities for large complex migration Ensure that the proposed solution covers Azure strategy, stakeholder management as well as the actual solution covering Business, Application and Infrastructure as well as commercial aspects (in terms of value for money and not commercial costing etc.) Working experience with various industry domains like banking, healthcare,...

Job title: Enterprise Asset Management Support Consultant (Maximo) Location: Manchester office (Remote) Role type: Contract Duration: 6 months+ potential for extension or permanent Position Summary: Our client, a global Maximo – centric consulting organisation has identified a requirement for a support consultant to work with their UK team. The position entails provision of support to client representatives in respect of the Maximo product set with potential for involvement in Maximo project work and associated workstreams. Tasks: You will be joining our client’s team, directly engaging with customers for Level 2 & Level 3 support on their Maximo environment and integrations. You will report to the UK Service Lead, covering a portfolio of customers within the United Kingdom Direct (technical) communication with customers will be an important aspect of the work. Occasional support for other clients in other regions of the world might be required Where needed, you will...

IT Programme Manager Certain Advantage is hiring for an IT Programme Manager based in the Warwickshire area. This role is on a contract basis and is site-based. The Company We’re working with a Manufacturing business that blends British craftsmanship with cutting-edge innovation to create luxury vehicles that redefine performance and style. Does this sound like your next career move? If you’re ambitious to grow, this may be your next role. The Role: This role is for an IT Programme manager —someone ambitious and ready to make an impact. You’ll be results-oriented and driven to succeed. You’ll be leading a small, experienced, and collaborative team, and be responsible for: Delivery of an enterprise IT system that delivers all artefacts required for Regulation 154 Compliance Requirements development (customer, functional & software) Customer Testing Production Deployment & In-Service Support Management of the software development plan with computer programmersThe...

Your new company Working for a globally renowned financial organisation Your new role We are seeking 2x Senior Software Engineer / Data Platform Engineer's to support the ongoing evolution of a large‑scale financial data platform. Our environment combines long‑established enterprise systems and legacy components with modern cloud‑based services running on AWS. The platform processes high‑volume structured data and underpins both internal systems and customer‑facing products. A substantial portion of the platform is built on large SQL Server data estates, so strong SQL Server expertise is essential. The successful candidate will play a key role in modernising core systems, improving performance and reliability, and delivering scalable services for the next generation of the platform. This role is ideal for engineers who can work confidently across both legacy and modern architectures, and who have deep experience designing and building robust APIs and data services. What...