5 investigator jobs found

Infrastructure Engineer – Contract – London – Hybrid We are seeking an experienced Infrastructure Engineer to provide infrastructure support while managing Server, Storage and Networking issues across the business. The successful candidate will be responsible for managing and maintaining a Microsoft server environment, delivering 3rd line support, and handling networking tasks. Essential Skills of the Infrastructure Engineer: Must have strong Windows Server (2016, 2019 or 2022) administration experience. Must have VMware vSphere, ESXi or vCenter management experience Must have relevant Networking knowledge (DNS, DHCP, TCP/IP) Infrastructure monitoring and troubleshooting Backup and recovery technologies PowerShell scripting and automation Key Responsibilities of the Infrastructure Engineer: Deliver 3rd Line infrastructure support across the business. Provision, administer, and support Windows Server environments. Administer VMware infrastructure, including virtual machines and...

Full-Time | Temp-to-Perm Salary: £12.71 per hour Location: Milton Keynes,office based Job title: E-commerce Customer Service & Administrator Our client is a successful and growing multi-channel e-commerce business selling across Amazon, eBay, TikTok Shop, OnBuy, Temu and EKM. They are seeking a reliable and organised E-commerce Customer Service & Marketplace Administrator to join their team. This varied role combines customer service, order support and product administration. It is ideal for someone who enjoys helping customers while also carrying out detailed, accuracy-focused administrative work. The Role as a E-commerce Customer Service & Administrator * Respond to customer emails and marketplace messages in a professional and timely manner. * Answer incoming telephone calls and handle customer enquiries. * Maintain a helpful, friendly and professional approach in all communications. Order Support & Issue Resolution * Track customer orders and...

Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries,...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries,...