4 service desk analyst jobs found

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Workplace IT Engineer (2nd Line Support) West London | Ongoing Temporary Contract | ASAP Start £174 per day PAYE or £225 per day Umbrella Full time site based role with as this is supporting the wider members of the team with both hardware and software  A West London Local Authority is seeking an experienced Workplace IT Engineer to join their IT & Digital Services team on an ongoing temporary basis. This is a site-based role requiring travel across multiple locations within the borough, so a full UK driving licence is essential. The Role You will provide 2nd line support and deliver high-quality workplace technology services to council staff. This includes supporting hardware, software, and end-user issues both remotely and onsite. Resolve 1st and 2nd line incidents via face-to-face support, telephony, and remote tools Deliver hands-on support across multiple council sites Install, configure, and decommission IT equipment, including cabling and network patching...

Senior Software Developer** (Contract) Duration: Up until 31 March 2027 (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile This role focus on the development and support of systems responsible for back-office integration and Repo trading workflows. The positions require strong technical skills, familiarity with trade lifecycle processes, and the ability to work across front to back teams to ensure accurate and timely data flows. Key Responsibilities: Develop and maintain applications that integrate Fixed Income and Repo trades with downstream back office, settlement, and risk systems. Support and enhance the Repo trading application, including trading workflow tools, reconciliations, and connectivity with internal and external platforms. Build and optimize C# services that ensure robust trade capture, enrichment, validation, and distribution. Collaborate with...