30 service manager jobs found

IT Service Capacity Manager Location: Basingstoke (At least 4 days onsite per week) Rate: £600 per day via umbrella Length: 6 months ***CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE*** Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact and change the way the world works? Do you have the drive to collaborate and achieve together with committed people to join our Contact Centre Support Team? If your answer is yes, we want to hear from you! This is your world and your opportunity to transform it for the better. Your role This role requires HLSC clearance and applicants must be a 'Single...

Senior Technical Project Manager - Contract Location: Hybrid - East Grinstead (attendance as required) Contract Length: 6 Months We are currently recruiting for an experienced Senior Technical Project Manager to join a large, well‑established organisation delivering a portfolio of Marketing and Digital projects. This is a hybrid contract role offering flexibility alongside high‑profile, business‑critical initiatives. Role Overview The Senior Technical Project Manager will be responsible for planning, leading, and delivering multiple technical and business projects from initiation through to delivery and benefits realisation. You will act as the key interface between the business, technical delivery teams, and third‑party suppliers, ensuring effective governance and successful outcomes. Key Responsibilities Manage multiple projects across the full project lifecycle Define deliverables, resource requirements, schedules, and work plans Produce accurate project estimates with...

Programme Manager – 8-month contract – London/remote My Customer is seeking an experienced Programme Manager to lead the design and delivery of a large-scale Target Operating Model (TOM) for an insurance platform within the Lloyd’s market. This role will play a critical part in shaping and implementing a scalable operating framework to support the growth of the Insurance Platform. This is a high-impact, outcome-driven engagement where you will take ownership of both the strategic design and the practical implementation roadmap, ensuring alignment across business functions, governance, and technology. Required Experience & Skills from the Programme Manager: Proven track record delivering complex Target Operating Model programmes within the insurance industry Experience designing and delivering Target Operation models for Insurance platforms within the Insurance business Strong experience operating in programme leadership roles with end-to-end delivery responsibility...

Project Manager - 2 month contract Akkodis are currently recruiting for Project Manager on a contract basis to work with a leading service provider in Sheffield on a number of business critical IT Projects. This will be a 2 month contract with potential extensions. The Role The Project Manager will work closely with the Head of IT and wider business stakeholders and be instrumental in leading and delivering mission-critical IT programmes. The Responsibilities Lead the delivery of projects within the business, ensuring they are completed on time, within scope, and to high-quality standards Collaborate with strategic partners and stakeholders to align project goals with the overall vision of the business. Manage project documentation, timelines, and risk assessments, leveraging agile methodologies Conduct regular status updates, report progress to senior management, and address any challenges proactively Apply strategic planning to project governance, incorporating robust risk...

Technical Project Manager Overview We are seeking an experienced Technical Project Manager with a strong track record of delivering complex technical projects. This role is ideal for a structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation,...

Job title: SAP Integrations Lead Contract: 3 months (possibility of extension) Location: London (Hybrid) As the Integrations Lead, you will provide a critical role for ensuring the success of a complex and large-scale SAP Finance Transformation within a major British multinational retailer. You will shape, plan, and deliver all Integration aspects of the Programme, enabling the migration of Finance capabilities from ECC to S/4HANA, and the decoupling of non-Finance capabilities to other business systems. You will provide strategic leadership to ensure alignment in solution, delivery, and assurance of 100's of integrations in and out of S/4HANA and the phased cutover of integrations in and out of ECC to enable its eventual decommission. This role demands a hands‑on delivery leader with strong technical competence, outstanding foresight, and the ability to navigate sophisticated, high‑risk environments. You will foster collaboration across engineering, product, finance,...

Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Deutsche Bank to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals,...

The IT Manager will oversee the organisation's technology infrastructure, ensuring optimal performance and security. This role in the professional services industry is based in Exeter and requires a collaborative approach to technology management. Client Details This opportunity is with a medium-sized organisation operating in the professional services sector. The company is committed to delivering excellence in its field, with a strong focus on innovation and operational efficiency. You will work within a tight knit team, and report directly into the Head of IT. Description Manage and maintain the organisation's IT systems and infrastructure. Develop and implement IT policies and procedures to ensure data security and system reliability. Oversee the installation, configuration, and maintenance of hardware and software. Provide technical support and guidance to staff, addressing IT-related issues promptly. Collaborate with various departments to align IT strategies with...

Belmont Recruitment are currently looking for a SAP Manager to join Bradford Council's Enterprise Architecture Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities * Lead and manage the SAP service, ensuring reliable and high-quality delivery * Oversee incidents, problems, and changes within an ITIL framework * Support and contribute to the ERP transformation and system migration * Manage relationships with key stakeholders and third-party suppliers * Ensure appropriate security, access controls, and compliance * Lead and develop the SAP support team Requirements * Proven experience managing SAP or ERP systems * Strong understanding of IT service management (ITIL) * Experience leading teams and managing suppliers * Involvement in ERP implementations or transformation programmes Please apply with an up to date CV ASAP if this role would be of interest to you

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an IT Support Technician to join our existing team at our Head Office in Leeds on a 4-month fixed term basis with a salary of £9,000 (£27,000 FTE) The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years’ experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to embark on an exciting journey in the world of IT Service Management? Our client, a leading organization in the Financial Services and Insurance sector, is seeking a motivated and detail-oriented IT Service Transition Analyst to join their dynamic team for a 6-month temporary contract. This is your chance to grow your skills and make a real impact in a highly regulated environment! Role: IT Service Transaction Analyst Duration: 6 Months Location: Edinburgh or Glasgow (4 Days in Office a month) Client...

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans...

IT Programme Manager Certain Advantage is hiring for an IT Programme Manager based in the Warwickshire area. This role is on a contract basis and is site-based. The Company We’re working with a Manufacturing business that blends British craftsmanship with cutting-edge innovation to create luxury vehicles that redefine performance and style. Does this sound like your next career move? If you’re ambitious to grow, this may be your next role. The Role: This role is for an IT Programme manager —someone ambitious and ready to make an impact. You’ll be results-oriented and driven to succeed. You’ll be leading a small, experienced, and collaborative team, and be responsible for: Delivery of an enterprise IT system that delivers all artefacts required for Regulation 154 Compliance Requirements development (customer, functional & software) Customer Testing Production Deployment & In-Service Support Management of the software development plan with computer programmersThe...

World Class Defence Organisation is currently looking to recruit an Electrical Systems Engineer / Architect subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 3 days per week onsite and 2 days remote.      Hourly Rate: £60 - £85 (Umbrella).      Contract Duration: 6 Months initially and then ongoing and long-term thereafter.   Missile Electronic Architect Job Description:   Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It’s an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: Specifying/determining system electrical requirements interface definitions...

World Class Defence Organisation is currently looking to recruit an Electrical Systems Engineer / Architect subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 3 days per week onsite and 2 days remote.      Hourly Rate: £60 - £85 (Umbrella).      Contract Duration: 6 Months initially and then ongoing and long-term thereafter.   Missile Electronic Architect Job Description:   Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It’s an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: Specifying/determining system electrical requirements interface definitions...

World Class Defence Organisation is currently looking to recruit an Electrical Systems Engineer / Architect subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 3 days per week onsite and 2 days remote.      Hourly Rate: £60 - £85 (Umbrella).      Contract Duration: 6 Months initially and then ongoing and long-term thereafter.   Missile Electronic Architect Job Description:   Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It’s an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: Specifying/determining system electrical requirements interface definitions...

Mac Support Engineer – 6-month contract – London – 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You’ll play a key role in 1st/2nd line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting Familiarity with Jamf MDM for device investigation and management Exposure to Fleet Device Management (or willingness to learn as part of a migration) Experience supporting Zoom Rooms or AV/meeting...

Job Purpose As a Helping Hands Support Specialist, you will act as the primary on-site technical point of contact, bridging the gap between complex IT systems and the end-user experience. Your mission is to provide comprehensive "Smart Hands" support, ranging from hardware lifecycle management and software configuration to providing ad-hoc guidance to the management team. You will be responsible for maintaining high levels of productivity and user satisfaction by ensuring all digital workplace tools—both physical and virtual—are optimized and functional. Responsibilities * End-User Support & Instruction: Deliver expert guidance on IT topics, including Office 365, MS Teams, and Adobe Acrobat, while assisting users with data backups and restores. * Digital Workplace Management: Install, configure, and profile the Siemens Digital Work Place (DWP) and virtual DWP (vDWP) in strict accordance with Siemens AG specifications. * Hardware & Mobile...

Job Title: SAP UX Lead - London Duration: 1 year Location: London-based, with a minimum of 3 to 4 days onsite per week Clearance: SC clearance preferred; candidates must be eligible to obtain SC clearance Rate: Market rate (focused on skills and experience) What you'll be doing: Our client, a prominent UK Government transformation programme, is hiring for a talented SAP UX Lead to shape the user experience across a large-scale SAP S/4HANA environment. You will be responsible for developing and implementing the end-to-end UX strategy, ensuring all digital interfaces adhere to accessibility standards such as WCAG 2.2 AA and GDS design principles. Your role will involve collaborating with solution architects, business analysts, and end-user communities to define UX patterns, create reusable UI components, and maintain UI consistency across the platform. You will lead accessibility audits, mentor junior designers and developers, and work closely with technical teams to deliver...

Your new company Working for a renowned financial services organisation. Your new role The Oracle DBA/ Database Engineer is responsible for designing, building, optimizing, and maintaining database systems that are secure, reliable, and scalable. This role involves supporting and mentoring the operational database team by promoting best practices, driving automation, and introducing innovative technologies and approaches. The engineer will take ownership of operational requirements and ensure that any changes to standards and processes are implemented consistently across the organization. Beyond hands-on technical responsibilities, the position requires active participation in project meetings, planning sessions, and related activities under the guidance of project managers. Developing expertise in containerized database technologies, if not already acquired, will be essential for success in this role. What you'll need to succeed Experience of postgresSQL migration from...