53 support worker jobs found

We’re supporting a public sector programme looking for a proactive Finance Transformation PMO to support delivery across a large-scale ERP transformation. This is a hands-on role — not a Programme Manager position — ideal for someone who has worked within a programme environment and is confident coordinating across teams to keep delivery on track. Key experience required: * Previous experience supporting project/programme delivery (PMO / Project support level) * Experience working on ERP or systems change programmes (SAP / Oracle) * Strong stakeholder engagement across finance and IT teams * Ability to work across the full finance function * Highly proactive, organised and a self-starter * Strong MS Office skills This role requires someone who can take ownership, work independently, and bring structure to a fast-moving transformation environment

General Responsibilities and Requirements: Product Documentation Project Management * Plan, manage, and execute product documentation initiatives from intake through publication aligned with the project plan * Partner with Product Marketing, Product Management, Engineering, and Customer Success to gather input, requirements, timelines, and source base material * Prioritize documentation requests based on product releases, customer needs, and business impact * Track documentation progress, dependencies, and updates to ensure timely delivery * Coordinate reviews and approvals to ensure accuracy and completeness before publication * Update project management and key stakeholders on progress Cross-Functional Collaboration * Partner with Product Managers and Engineers to gather detailed product knowledge * Work with Customer Success and Support teams to address common user questions and pain points * Collaborate with Marketing to ensure documentation aligns with broader...

Application Software Engineer - UK-based | Hybrid working - Defence & Advanced Technology On behalf of our client, a leading UK-based organisation operating at the forefront of defence, security and complex systems engineering, we are seeking an Application Software Engineer to join a growing, highly technical software team. This organisation designs and develops some of the most advanced command, control and mission systems in service today, working on projects that have genuine national and international impact. The Opportunity The successful candidate will support the delivery of a demonstration system for a next‑generation Command and Control application, extending established concepts and introducing new logic and capabilities. This demonstrator plays a critical role in shaping future full‑scale operational systems. This is an excellent opportunity for an engineer who enjoys translating system-level requirements into high‑quality, working software, collaborating...

PMO Support Must have an Active DV Clearance 4 Day weeks are available PMO RAID Specialist Our client is looking for an PMO Support, you will deliver value for our customers by exploring new technologies within a team that values collaboration and constantly changing dynamic environment to build a better service. Your role will involve: We are looking for a PMO Support Office to join a dynamic PMO team that is evolving with a large programme change. Your role will involve Ensure accurate tracking and reporting of all relevant RAID Logs/ Tracker Facilitate brainstorming sessions and work with stakeholders to identify potential risks, issues, assumptions, and dependencies, and then assess their likelihood and potential impact. Ensure consistent RAID management standards are applied across the portfolio and provide assurance that controls are robust, realistic, and aligned with the overall governance framework. Identify opportunities for process improvements and implement...

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK’s largest suppliers. Steeper’s vision is to create life’s turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an IT Support Technician to join our existing team at our Head Office in Leeds on a 4-month fixed term basis with a salary of £9,000 (£27,000 FTE) The Role: This is a full-time (Monday to Friday) role based on site at our Leeds headquarters, this role is ideal for an IT Support engineer with 1 to 2 years’ experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities: To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a...

Network Engineer - SASE United Kingdom (Remote / Hybrid) 12-Month Fixed-Term Contract £75,000 per annum Full-time The Opportunity We're hiring a Network Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions. This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position. What You'll Be Doing Acting as the primary technical contact for enterprise customers Supporting implementation and integration of SASE solutions Driving adoption and optimisation of cloud security platforms Troubleshooting complex networking and security issues Managing escalations and coordinating with engineering teams Advising on SASE best practices and security governance Identifying risks and supporting mitigation strategies Building deep expertise across...

Technical Support Analyst Knutsford 3 months + (to permanent) £15 - £18.73 per hour (umbrella) A Technical Support Analyst is required for our technology client. You will provide advanced technical support across platforms and services. You'll handle escalated issues, troubleshoot complex faults, and work closely with internal teams to deliver excellent customer outcomes. Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on‑prem systems Escalate complex issues to Level 3 with clear documentation Communicate professionally with customers and internal teams Experience required: 2+ years' experience in enterprise IT support Strong Windows Server, Linux, networking, SQL Server, and Active Directory knowledge Experience with cloud platforms (Azure/GCP), containers, and scripting...

Expleo are seeking an experienced Software Architect to support a major Automotive OEM based in Warwick(Contract role). This is a fantastic opportunity to join a leading global engineering services provider and work on cutting‑edge automotive software within a highly innovative environment. As a Senior Specialist, you will be recognised as a subject matter expert, leading complex software architecture activities and guiding cross-functional teams in delivering robust, scalable, future‑proof software solutions. Key Responsibilities:- As a Software Architect, you will be responsible for architecting software across multiple categories, including end‑user applications, platform/utility software, and embedded automotive systems. Your key duties will include: Software Architecture & Design Perform complex software process definition, requirements analysis, and high‑level design/modelling to translate stakeholder needs into viable software solutions. Design and specify the...

Infrastructure Data Centre Engineer Contract Cork 6-12 months. My client a leading global name is in urgent need of a talented and experienced Infrastructure Data Centre to join them on a contract basis. As a Lab Support Senior Engineer in our Cork Lab Operations team, you will have the opportunity to do the best work of your career while shaping lab capabilities for my global client. You will be required to Ensure lab environments align with security compliance requirements including network segmentation, patching, and hardening baselines.Provide architectural-level support across networking, server, and virtualised environments. Experience in Agile/Scrum practices with solid skills in administering Windows and Linux environments. Assist to maintain Layer 2 network infrastructure, VLANs, and core services. Successful candidates will have experience with networking, server hardware, virtualisation, Operating Systems, coding. You will have Experience with security compliance...

Our client is seeking an IT Site Support Analyst to support their Commercial business unit within a dynamic trading environment. This role involves delivering front-line IT support across desktop infrastructure and business-critical applications, while working closely with commercial teams to ensure systems are optimised and aligned with business needs. Key Responsibilities: Provide desktop and application support to business users Support trading systems and associated applications Act as a liaison between IT teams and business stakeholders Support system upgrades, testing, and deployments Troubleshoot and resolve technical issues end-to-end Requirements: Experience in IT support Strong troubleshooting and analytical skills Experience with Microsoft Office and Windows environments Exposure to trading or enterprise applications (desirable) Strong communication skills with the ability to engage senior stakeholders This is an excellent opportunity to work within a...

APS Desktop Engineer Rate: £125 Clearance Required: BPSS Duration: 6 months Location: Worthing full time on site Role Description The role will be a technical support engineer within Account Production Services (APS) working on the clients Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Once training has been completed and you have developed with the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Tasks Provide Desktop Support within the client Fault identification and resolution of incidents / requests within contracted SLA targets Mobile solution support (Mobile Phones and Laptops) Software and hardware installation PC Configuration Laptops & MacBook imaging Assisting...

IT Service Capacity Manager Location: Basingstoke (At least 4 days onsite per week) Rate: £600 per day via umbrella Length: 6 months ***CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE*** Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact and change the way the world works? Do you have the drive to collaborate and achieve together with committed people to join our Contact Centre Support Team? If your answer is yes, we want to hear from you! This is your world and your opportunity to transform it for the better. Your role This role requires HLSC clearance and applicants must be a 'Single...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...

Systems Developer / Technical Support Engineer A fantastic opportunity has arisen for a Systems Developer / Technical Support Engineer to join our Littlehampton based law firm on an initial 6 Month Fixed Team Contract. Systems Developer / Technical Support Engineer Responsibilities and Duties: * Work directly with internal stakeholders to understand business processes, operational requirements, and system needs. * Translate business requirements into system workflows, configurations, and functional implementations. * Configure and implement software platforms, integrations, and operational tools. * Support the setup, maintenance, and optimisation of system environments. * Develop and document workflows, automation processes, and configuration standards. * Provide technical support and troubleshooting for system-related issues. * Assist with testing, implementation, and rollout of new features or system updates. * Identify opportunities to improve operational efficiency through...

Quality Assurance Officer – Adult Social Care Bracknell Forest Council Contract Role Day Rate: £384.77 LTD (inclusive of holiday pay) OR £300 PAYE (exclusive of holiday pay) About the RoleBracknell Forest Council is seeking an experienced Quality Assurance Officer to support and drive continuous improvement within Adult Social Care. This is a key role focused on ensuring high standards of service delivery and positive outcomes for vulnerable adults. Key Objectives Implement and lead quality assurance processes in line with the council’s QA strategy and Adult Social Care framework Ensure services consistently meet required standards while striving for excellence Key Responsibilities Lead the annual auditing programme for Adult Social Care and coordinate monthly audits Work closely with the Performance Team to ensure data informs service improvement Coordinate quality assurance functions through forums, offering support, challenge, and guidance Ensure service performance is...

Job Title: AI Engineer - Python, LLMs Location: Sheffield (Hybrid) Type: Contract, Full-Time We are looking for a skilled and experienced Analytics Engineer to join a rapidly growing organisation. You will Partner with business stakeholders to design and deliver impactful dashboards, analytical products, and metric frameworks. You will build high‑quality analytics datasets, semantic layers, and reusable data models that power reporting and advanced insights. You will be responsible for : Develop and maintain CI/CD pipelines for analytics workflows, ensuring reliable, automated testing and deployment. Use Python or similar scripting languages to support analytics, automation, and data manipulation tasks. Leverage LLMs and AI‑assisted tools to accelerate insight generation, documentation, and development workflows.Key Skills and Experience you must have: Strong SQL and data modelling skills. Hands-on experience with enterprise analytics platforms such as Power BI and...

Job Title: Northgate Applications Change Specialist Location: London SE1  Contract: Temporary ongoing Hours: 35 hours per week About the Role: We are recruiting for an Applications Change Specialist to join our clients Business Systems Team. This is a specialist technical role focused on developing, enhancing, and supporting housing management applications to meet business requirements and improve operational efficiency. You will act as the technical expert for housing management systems, delivering application changes, upgrades, and process improvements while working closely with stakeholders across the organisation. Responsibilities: Provide expert technical knowledge of housing management applications to support business change initiatives Develop and implement system changes in line with agreed specifications and business requirements Deliver technical solutions that support organisational objectives and operational improvements Provide specialist consultancy and...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to embark on an exciting journey in the world of IT Service Management? Our client, a leading organization in the Financial Services and Insurance sector, is seeking a motivated and detail-oriented IT Service Transition Analyst to join their dynamic team for a 6-month temporary contract. This is your chance to grow your skills and make a real impact in a highly regulated environment! Role: IT Service Transaction Analyst Duration: 6 Months Location: Edinburgh or Glasgow (4 Days in Office a month) Client...

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans...