3 customer service jobs found in Bristol

Hays are now looking for a Service Delivery Manager for one of of our local clients: £377.33 p/d Inside IR35 Hybrid 2-3 days a week in Wiltshire All candidates must currently hold SC Clearance Key Responsibilities Maintain full accountability for service performance, delivery excellence, and customer satisfaction. Ensure SLAs, KPIs, and quality standards are met, identifying and driving improvement opportunities. Support and champion ITIL practices across Incident, Problem, Change and other ITSM processes. Build strong relationships with customers, internal teams, suppliers, and third parties. Provide clear, accurate reporting and maintain Service Management Plans and documentation. Lead regular service reviews and monitor risks, issues, and improvement activities. Understand customer needs and promote opportunities that deliver business value. Skills & Experience Proven experience in ITSM Service Delivery or Service Management within an ITIL‑compliant environment. Strong...

Service Charge Project Manager £40,291 per annum Newent, Gloucestershire Full-Time Fixed Term Contract - 18 Months Come make a real difference as our Service Charge Project Manager! Everyone should have a warm, safe, affordable home. As our Service Charge Project Manager, you’ll help make this a reality for thousands of people living in our communities. You’ll manage the implementation phases of our redesigned service charge process, working within company standards and transformation governance requirements. You’ll work with the team to make sure that the service is designed with tenants at its heart, that their voices are heard and acted on throughout the process. As Project Manager, you’ll work with the organisation to fully understand the business requirements, objectives and drivers to understand where systems, applications and technology can help deliver and improve services. Using your knowledge and expertise, you’ll provide expert advice on service charge matters, making...

SharePoint / Microsoft 365 Application Developer required by our market leading client in Bristol. This will be a 3 month initial contract, likely to extend and will sit Outside IR35. We are looking for an experienced SharePoint / Microsoft 365 Application Developer to support ongoing digital transformation projects. This is a hands-on role requiring strong technical expertise, problem-solving skills, and the ability to deliver independently in a fast-paced environment. Key Responsibilities: * Design, develop, and maintain SharePoint Online sites, libraries, lists, and workflows. * Build custom solutions using Power Apps, Power Automate, and PowerShell. * Develop modern SharePoint components using SPFx (SharePoint Framework). * Integrate Microsoft 365 services including Teams, OneDrive, Azure AD, and Exchange Online. * Migrate content from legacy SharePoint or file systems into SharePoint Online. * Create reusable templates, components, and governance-aligned...