1 jobs found in Dunfermline

£150 per day, Inside IR35 6 months initial contract Role Overview We are seeking an IT Support Engineer to provide onsite support within a busy operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities * Provide deskside support for PCs, laptops, mobile devices and peripherals * Diagnose and resolve hardware and software issues across Windows 10 and Windows 11 environments * Build, configure, replace and troubleshoot end user hardware * Support mobile devices including iPhones and Blackberry * Assist with data backup and recovery processes * Work within virtual, MDM and VPN environments * Log, update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service...