1 jobs found in Higham Ferrers

Location: Wellingborough Salary:- £35,090.16 Hours:- 13.45-22.15 Contract Type- FTC 12 months Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation. * Leading and managing and team to achieve and exceed SLAs * Distributing work orders and ensuring the workload of the employees * Steering, coordinating, and implementing processes as well as planning the daily business activities * First point of contact for all process and technical faults and forwarding of reports to the involved departments * Identifying issues or problems and initiating corrective measures and success control * Ensuring SLA compliance * Working in the SAP system * Participating in resource planning (staff and infrastructure) * Creating and evaluating reports * Ensuring the quality and service level specifications * People management activities Qualifications * Experience of working with...