2 jobs found in Holmes Chapel

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong...

Technical Manager High Performance Computing An exciting opportunity is available for an experienced Technical Manager - High Performance Computing to support the development and delivery of next-generation BEV and PHEV electrical/electronic architectures. This senior technical leadership role will focus on the delivery and integration of HCP4 systems, ensuring projects are delivered to timing, quality, and cost targets. The successful candidate will work cross-functionally across Engineering, Manufacturing, Quality, Suppliers, and wider Group stakeholders to support future vehicle technologies and electrical architectures. Key Responsibilities Technical ownership of HCP4 systems and related vehicle functions Delivery of software, hardware, and system integration activities Management of project timing, KPIs, budgets, and technical deliverables Cross-functional collaboration and supplier management Support technical roadmap development and future concept activities Lead issue...