4 customer service jobs found in Liverpool

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge...

Job Title: Crytography and Key Management Specialist Location:Knutsford Rate: Up to £450 a day Start Date: Mid July Job Type:Contract 6 months The Opportunity We are seeking an experienced Cryptography & Key Management Specialist to join a high-performing security team responsible for the delivery, support, and governance of enterprise cryptographic services. This role plays a critical part in ensuring the integrity, availability, and security of cryptographic infrastructure and key management services across a complex global environment. The successful candidate will combine strong technical knowledge of cryptographic technologies with a risk and control mindset, supporting business-critical applications and services while maintaining compliance with security, audit, and regulatory requirements. Key Responsibilities Manage and support cryptographic infrastructure, including Hardware Security Modules (HSMs), key management platforms, and certificate services....

Job Title:Solution Architect - Adobe Martech (AEP Stack) Location: Manchester (4 days on site per week) Salary/Rate: £(Apply online only) per day inside IR35 Start Date: July Job Type: Initial contract until 25/12/2026 Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Solution Architect with Adobe Martech/AEP experience to join their team within asset management on a hybrid basis. Job Responsibilities/Objectives We are seeking a Solution Architect to lead the design and implementation of our clients Adobe Martech ecosystem, with a focus on Adobe Experience Platform (AEP), Real-Time Customer Data Platform (RTCDP), and Adobe Journey Optimizer (AJO). The role will be responsible for defining scalable architecture, enabling real-time customer data capabilities, and ensuring alignment with enterprise standards. Lead end-to-end solution architecture for Adobe Martech...

QA / Test Engineer – Data (Outside IR35 Contract) Department: Data & Technology Location: Manchester (Hybrid – 3 days per week onsite) Reporting to: Engineering Delivery Lead Contract Type: Outside IR35 - 6 months initial Day rate: £(Apply online only) per day Direct Reports: None About the Business Our client is a well-established international consumer brand operating across multiple global markets, serving millions of customers every year through a high-volume retail and digital ecosystem. As part of a significant business-wide transformation, they are investing heavily in modernising their data estate to become a more customer-centric, digitally enabled organisation. This is a key opportunity to join during a major phase of growth and transformation. About the Programme This role sits within a large-scale data modernisation programme focused on replatforming and transforming enterprise-wide reporting and analytics capabilities. Over the next 9–12 months, the...