14 customer service jobs found in London

Software Developer (Dynamics 365 & Power Platform) Rate - £175 (a day) Location - London (Hybrid) Duration - 3 Months (Initially) Ir35 - Inside (Must use an umbrella company) The IT Business applications team play an important role developing and supporting our business applications, enabling us to deliver services to customers and colleagues. As a software developer, you will be responsible for designing, developing, and maintaining end-to-end solutions within the Microsoft Dynamics 365 and Power Platform ecosystem. This role involves customizing Dynamics 365 applications, building Power Pages (portals), developing backend services using .NET/C#, and creating frontend components using modern web technologies. The developer works on integrations, automations, and scalable solutions using Dataverse and Azure services, while collaborating with cross-functional teams to deliver secure, high-quality business applications. Key responsibilities Design, develop, and implement...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Role Title: Senior Engineer Duration: contract to run until 18/12/2026 Location: Osterley, West London. Hybrid, 2 days per week onsite Rate: up to £630.20 p/d Umbrella inside IR35 Role purpose / summary Global Commerce are responsible for the Identity and Commerce platform within Global Streaming Technology, facilitating seamless customer experiences across multiple platforms, notably; Peacock, SkyShowtime, NOW & WOW. Focussing on sign up, sign in and acquisition through prospect web journeys, 3rd party partner web integrations & in-app purchase integrations, plus extensive self-service capabilities for in-life customers account management i.e. chat bots, live chat and comprehensive help articles. The team is based across London, Lisbon and Prague. Skills: React.js, Next.js, Unit testing, Agile, Typescript, Jenkins, Concource CI, TDD, Node.js, GraphQL, Microsoft Playwirght All profiles will be reviewed against the required skills and experience. Due to the high...

IT Project & Support Team Leader Colindale - NW9 Hybrid 2/3 days a week onsite £20.46 per hour Temporary ongoing contract We're looking for an experienced and proactive IT Project & Support Team Leader to play a crucial role in ensuring our IT services are reliable, efficient and aligned to business needs. This is a key leadership position responsible for connecting IT operations with business outcomes, leading a support team, driving improvements in systems and infrastructure, and ensuring that colleagues across the organisation have the tools and support they need to deliver excellent services. Why This Role Matters Ensure critical IT services are delivered effectively every day, supporting a fast-paced and complex environment Enable business improvement and transformation through IT projects and system enhancements Bridge business needs and technical delivery, working closely with stakeholders and external providers Drive service excellence and continuous...

Network Engineer – 3-month contract – Outside of IR35 – Guildford/remote My Customer is seeking an experienced Network Engineer to join a growing Network team responsible for the configuration, implementation and support of a large-scale enterprise network estate. The successful Network Engineer will have strong hands-on experience across Cisco networking, Fortinet/Fortigate security technologies and hybrid cloud networking (Azure and AWS), with the ability to support complex multi-site environments. Key skills required from the Network Engineer: Preven experience as a Network Engineer working in an enterprise network environment Strong Cisco routing and switching experience within large enterprise environments. Extensive experience with BGP routing in complex enterprise and service provider-style networks. Proven experience supporting and troubleshooting WAN, LAN and wireless networking technologies. Strong FortiGate experience including firewall policy management, IPS/IDS,...

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans...

Data Solution Architect | Retail | London 🚨 I'm currently supporting a leading UK retail organisation undergoing a major data transformation programme and seeking an experienced Data Solution Architect to help shape the future of its customer data capabilities. This is an exciting opportunity to define and influence enterprise-wide customer data architecture, working across analytics, personalisation, CRM, loyalty and marketing functions to deliver scalable, secure and business-focused data solutions. Role & Responsibilities • Define target-state and transition-state customer data architectures • Design scalable customer data solutions that support analytics, personalisation and business growth • Lead architectural decisions around customer data management, identity resolution and master data management • Produce architecture artefacts and design documentation for engineering teams • Review solution designs for alignment with architecture principles and governance standards...

My client is seeking an experienced Identity & Access Management (IAM) Specialist to lead a strategic Identity and Access Management (IdAM) transformation programme. This role will focus on assessing the current identity landscape, defining a future-state identity architecture, and guiding the organisation's transition towards a modern Identity Provider (IdP) strategy. Working across business, security, and technology teams, you will establish identity as a foundational capability that enables secure digital services, improves user experience, and supports long-term organisational objectives. The organisation currently operates a complex identity ecosystem comprising a legacy Student Information System (SIS), Active Directory, Microsoft Entra ID, and Auth0, with multiple identity stores and overlapping user management processes. Key Responsibilities Lead the development of the organisation's Identity and Access Management strategy. Conduct workshops, stakeholder interviews,...

My client is seeking an experienced Identity & Access Management (IAM) Specialist to lead a strategic Identity and Access Management (IdAM) transformation programme. This role will focus on assessing the current identity landscape, defining a future-state identity architecture, and guiding the organisation's transition towards a modern Identity Provider (IdP) strategy. Working across business, security, and technology teams, you will establish identity as a foundational capability that enables secure digital services, improves user experience, and supports long-term organisational objectives. The organisation currently operates a complex identity ecosystem comprising a legacy Student Information System (SIS), Active Directory, Microsoft Entra ID, and Auth0, with multiple identity stores and overlapping user management processes. Key Responsibilities Lead the development of the organisation's Identity and Access Management strategy. Conduct workshops, stakeholder interviews,...

IAM Architect – 6-month contract  My Customer seeking an experienced Identity and Access Management (IdAM) Architect to lead the design, implementation, and enhancement of CyberArk Privileged Access Management (PAM) and identity governance solutions across a complex enterprise environment. The successful candidate will provide technical leadership throughout the project lifecycle, working closely with project, security, architecture, and operational teams to deliver secure and scalable identity services. Key skills required from the IAM Architect: Extensive hands-on experience designing, deploying, and supporting CyberArk PAM solutions within large-scale enterprise environments. Strong background in Identity and Access Management, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), and Authentication, Authorisation and Accounting (AAA) frameworks. Proven ability to create, present, and manage architectural and technical design...

MOD DV Cleared Network Security Architect Location: Basingstoke, Hampshire (Full-time onsite) Contract: 12-Month Rolling Contract Rate: £700-£800 per day (Outside IR35) Clearance: Active UK MOD DV Clearance Required The Opportunity We are seeking an experienced MOD DV Cleared Network Security Architect to support a high-profile government programme delivering secure and resilient enterprise capabilities within a highly regulated environment. This is an excellent opportunity for an architect with a strong background across both network and infrastructure security domains, capable of translating security requirements into robust technical designs. The successful candidate will play a pivotal role in developing security architectures, producing High-Level Designs (HLDs), conducting control mapping activities, and ensuring solutions align with MOD and government security standards. Due to the nature of the programme, this role requires full-time onsite presence in Basingstoke...

MOD DV Cleared Network Security Architect Location: Basingstoke, Hampshire (Full-time onsite) Contract: 12-Month Rolling Contract Rate: £600-£700 per day (Outside IR35) Clearance: Active UK MOD DV Clearance Required The Opportunity We are seeking an experienced MOD DV Cleared Network Security Architect to support a high-profile government programme delivering secure and resilient enterprise capabilities within a highly regulated environment. This is an excellent opportunity for an architect with a strong background across both network and infrastructure security domains, capable of translating security requirements into robust technical designs. The successful candidate will play a pivotal role in developing security architectures, producing High-Level Designs (HLDs), conducting control mapping activities, and ensuring solutions align with MOD and government security standards. Due to the nature of the programme, this role requires full-time onsite presence in Basingstoke...

Job Title: System Transformation VAT Lead Location: Milton Keynes (3 days on-site, 2 days remote) Contract Length: 6 months (with potential for extension) Day Rate: competitive Overview: We are seeking an experienced System Transformation VAT Lead to support a major systems implementation programme, ensuring VAT compliance and functionality are fully embedded across all platforms. This role is pivotal in aligning VAT requirements with system capabilities during a period of significant transformation. Key Responsibilities: Develop a thorough understanding of the current system landscape and VAT functionality, including any constraints and manual processes. Gain detailed knowledge of the VAT configuration and functionality of new systems, including CMS platforms and SAP S4 HANA. Build expertise in the organisation's products, income streams, VAT postings, documentation, and VAT return processes. Conduct gap analysis between proposed system functionality and documented VAT...

Salary: £30,000 per annum Location: Brighton (hybrid) Duration: 6 - 9 months Hours: 35 hours per week, Monday to Friday 8am - 4pmAre you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you! Manpower have a fantastic new opportunity for the right candidate to become an Implementation Specialist, working with our client, a FTSE 100 Credit Card Company. The Role In this role you'll be responsible for providing new and existing corporate clients of the business, with their first experience of our Client's industry leading onboarding process. You will consult with Corporate Card clients acting as the primary contact for the department. You will be leading the onboarding of international clients with the support of Business Development Managers. You'll be responsible for advising clients on the legal and regulatory requirements and carrying the contract through to completion, ensuring all...