2 contact centre advisor jobs found

Job title: Enterprise Asset Management Support Consultant (Maximo) Location: Manchester office (Remote) Role type: Contract Duration: 6 months+ potential for extension or permanent Position Summary: Our client, a global Maximo – centric consulting organisation has identified a requirement for a support consultant to work with their UK team. The position entails provision of support to client representatives in respect of the Maximo product set with potential for involvement in Maximo project work and associated workstreams. Tasks: You will be joining our client’s team, directly engaging with customers for Level 2 & Level 3 support on their Maximo environment and integrations. You will report to the UK Service Lead, covering a portfolio of customers within the United Kingdom Direct (technical) communication with customers will be an important aspect of the work. Occasional support for other clients in other regions of the world might be required Where needed, you will...

UX Designer** (Contract) Duration: 6 Months (Possibility for extension) Location: Bristol Harborside/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you! Key Responsibilities: Lead end-to-end UX design, encompassing research, interaction design, and some UI work. Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms. Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions. Help shape the design processes, stakeholder engagement methods, and overall design delivery...