2 contact centre agent jobs found

Contract Full-Stack JavaScript Developer (AI Platform) 📍 Location: 3 days per week in London Office 📆 Duration: 4 weeks with a longer term extension afterwards. 💼 IR35 Status: Outside IR35 💰 Rate: £500p/d – £600p/d Opus is partnering with a cutting-edge FinTech start-up to secure a Contract Full-Stack JavaScript Developer. You’ll be joining a small, high-calibre team building a platform to improve workflows within the the FinTech space. They have a genuinely interesting problem at the intersection of frontend engineering, backend systems, and applied LLM tooling. This is a true 0–1 build, ideal if you enjoy ownership, clean abstractions, and shipping product quickly. 🧠 What You’ll Be Working On Building and extending agent-driven workflows. Developing context management and LLM entry points. Only application-layer LLM integrations, not model training) Expanding slide generation functions and data structures. Full-stack feature development, with a frontend-heavy bias...

Job Title: Business Analyst (SAP Migration - 6 Month Contract) Location: London (1 day per week in office) Duration: 6 Months Working Hours: 37.5 per week Role Overview We are seeking a high-autonomy Business Analyst to drive the discovery phase of a critical SAP Migration programme. This role is focused on translating complex business needs into actionable requirements while ensuring seamless alignment across Product, Engineering, and Operations. The ideal candidate is a hands-on practitioner capable of owning the Product Requirements Document (PRD) lifecycle from initial "As-Is" mapping to final "To-Be" sign-off. Key Responsibilities Discovery & PRD Ownership: Lead end-to-end documentation including process flows, service blueprints, user stories, and non-functional requirements. Stakeholder Management: Independently facilitate workshops to clarify scope, manage dependencies, and secure formal sign-off from cross-functional leads. Value Delivery: Define and track...