5 customer care coordinator jobs found

Software Engineer Watford - hybrid 6 month contract Inside ir35 Group expectations: Meets customer needs related to simple products and services while following standardised protocols. Develops personal capabilities using formal and informal training opportunities, while also coaching others as required. Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services. Reviews non-compliance issues within current IT Security processes, systems and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit and/or discipline. Helps others use and benefit from the existing knowledge management systems. Analyses customer needs and defines and delivers prescribed products by performing designated development/engineering activities using established systems. Keeps track of risk parameters and identifies and reports any major...

Join Our Team as an IT Applications Analyst! Are you ready to drive innovation in the automotive industry? Adecco working in partnership with Bentley Motors are searching for a dynamic Applications Analyst to join their team. This is an exciting opportunity for someone enthusiastic about connected car technology and eager to shape the future of vehicle features and customer experiences Pay Rate: Competitive End Date: 31/12/2026 Hybrid: 3 days on site (Crewe) Working Pattern: 35 hours per week, 8am - 4pm Start Date: ASAP What You'll Do: As an IT Applications Analyst, you will be at the forefront of operational support, ensuring that systems perform within agreed Service Level Agreements (SLAs). Your main responsibilities will include: Incident Resolution: Effectively manage and resolve incidents, ensuring timely communication with end-users. Performance Monitoring: Keep a close eye on application performance and capacity management to guarantee availability. Application...

IT Manager - Outside IR35 Location: London (hybrid) VIQU IT has a customer who are seeking an experienced IT Manager to support day-to-day IT operations during a critical period of business change, including a multi-company merger. This is a hands-on position suited to someone already operating at IT Manager level, who can step in and take ownership from day one. IT Manager role Key Responsibilities: Act as the main liaison between internal stakeholders and external IT service providers (MSPs) Manage business-as-usual (BAU) IT operations across global offices Own and drive ongoing IT projects, ensuring delivery and stakeholder alignment Handle escalations, approvals, and issue resolution across IT services Coordinate with end users, managing expectations and resolving issues efficiently Execute IT policies and ensure operational compliance IT Manager skills/experience required: Proven experience in an IT Manager role Strong background working with Managed Service Providers...

We are recruiting for a SC Cleared Microsoft Endpoint Engineer on contract to work for our client based in Derby on contract who specialise in Defence. We are recruiting for someone who specialises in creating and managing OSD (Operating System Deployment) task sequences using Microsoft Endpoint Configuration Manager (MECM). The role involves designing, testing, and deploying Windows builds across the enterprise environment, ensuring devices are secure, standardized, and optimized with the required applications and configurations. Please note for this role our client requires current SC only candidates who are British Nationals. Overview As an MECM OSD (Operating System Deployment) Specialist, the candidate will design, build, and manage automated deployment solutions for Windows operating systems across enterprise environments. The role ensures end-user devices are delivered quickly, securely, and with consistent configurations, reducing setup time and supporting business...

PMO Analyst (Project Portfolio & Governance) Sector: Engineering / Infrastructure / Technology £27 per hour Umbrella *INSIDE IR35* 12 Month Contract Coventry   We are looking for a highly analytical PMO Analyst to join our portfolio team. This is a pivotal role where project governance meets digital innovation. You won't just be tracking milestones; you will be building the dashboards and reporting frameworks that drive multi-million-pound decision-making across our entire project estate.   The Role As the PMO Analyst, you will act as the "engine room" for our project portfolio. Your role  is to ensure governance is robust, schedules are aligned, and data is visualized in a way that tells a clear story to our stakeholders. From JQL scripting in Jira to architecting Tableau dashboards, you will be the technical expert who ensures our delivery stays on track.   Key Accountabilities: Support the implementation of portfolio-wide standards, document control, and rigorous...