23 customer service jobs found

Role: IT Specialist (12 Month FTC) Salary: £33,000 - £38,000 Location: Basildon (5 days on site)   A UK-based organisation is seeking an IT Specialist to support its day-to-day IT operations and local technology environment. The role provides hands-on 1st and 2nd line support, ownership of incidents and service requests, and involvement in local IT initiatives and improvement activity.   Based 5 days per week on site in Basildon, the position supports primarily local users with some wider UK coverage as required. It offers exposure to a varied Microsoft-based environment spanning end-user support, infrastructure, security processes, and project work.   The role is initially offered on a 12-month fixed-term basis, with a strong opportunity to go permanent for the right candidate.   Key Responsibilities: Providing remote and onsite 1st and 2nd line IT support to internal users Owning incidents and service requests through to resolution, meeting agreed SLAs Acting as a point of...

IT Support Analyst Manchester (On site) £(Apply online only) per day (Inside IR35) An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and...

Product Manager (Digital Platform) Contract: 12 months Rate: £750 per day (Inside IR35) Location: UK (Remote, depending on phase, occasional days in London, Leeds or Manchester-based) This is a large-scale digital transformation programme focused on modernising how users interact with complex service ecosystems within Public Health (NHS) via a major delivery partner. The programme involves: Building scalable, user-centric digital platforms Creating seamless end-to-end user journeys Integrating multiple systems into a unified experience Establishing consistent standards across services and providers As a Product Manager, you will lead the delivery of critical digital services that enhance user experience, improve operational efficiency, and enable scalable platform growth. You'll sit at the intersection of: Product strategy, Delivery execution, Stakeholder alignment (business, technical, operational) Key Responsibilities Own and drive product roadmaps aligned to business...

Senior ITSM Engineer Must have an Active DV Clearance 4 Day weeks are available Senior ITSM Engineer Opportunity An opportunity exists for an experienced Senior ITSM Engineer to join a specialist ITSM Tooling team delivering enterprise service management solutions within secure Defence environments. The Senior ITSM Engineer will support the development, implementation and optimisation of ITSM tooling across multiple programmes and customer environments. The Senior ITSM Engineer will work as part of an Agile delivery team producing build documentation, configuration standards and implementation plans for complex ITSM platforms. This role suits a technically strong Senior ITSM Engineer who enjoys working with both traditional and modern service management tooling while delivering secure and resilient solutions. Senior ITSM Engineer Responsibilities Design, configure and deploy ITSM tooling solutions across secure environments. Produce build documentation, implementation plans...

Talentmark are recruiting for a IT Specialist UX/UI to join a company in the pharmaceutical industry on a 12-month contract basis. Salary: Up to £26.17 per hour PAYE IT Specialist UX/UI Role: Translate ideas and business requirements into wireframes and interactive prototypes using Figma, supporting the development of customer-facing and internal digital products. Design intuitive digital experiences aligned with established brand and design systems, ensuring consistency across web and application interfaces. Create conceptual designs, information architecture and user journeys to support innovative digital solutions within the healthcare environment. Conduct usability reviews and heuristic analyses across existing digital platforms to identify opportunities for UX improvement. Audit applications for accessibility compliance (WCAG 2.1 AA) and recommend improvements to meet usability and compliance standards. Collaborate with software engineers, product owners and business...

Job title: Enterprise Asset Management Support Consultant (Maximo) Location: Manchester office (Remote) Role type: Contract Duration: 6 months+ potential for extension or permanent Position Summary: Our client, a global Maximo – centric consulting organisation has identified a requirement for a support consultant to work with their UK team. The position entails provision of support to client representatives in respect of the Maximo product set with potential for involvement in Maximo project work and associated workstreams. Tasks: You will be joining our client’s team, directly engaging with customers for Level 2 & Level 3 support on their Maximo environment and integrations. You will report to the UK Service Lead, covering a portfolio of customers within the United Kingdom Direct (technical) communication with customers will be an important aspect of the work. Occasional support for other clients in other regions of the world might be required Where needed, you will...

IT Programme Manager Certain Advantage is hiring for an IT Programme Manager based in the Warwickshire area. This role is on a contract basis and is site-based. The Company We’re working with a Manufacturing business that blends British craftsmanship with cutting-edge innovation to create luxury vehicles that redefine performance and style. Does this sound like your next career move? If you’re ambitious to grow, this may be your next role. The Role: This role is for an IT Programme manager —someone ambitious and ready to make an impact. You’ll be results-oriented and driven to succeed. You’ll be leading a small, experienced, and collaborative team, and be responsible for: Delivery of an enterprise IT system that delivers all artefacts required for Regulation 154 Compliance Requirements development (customer, functional & software) Customer Testing Production Deployment & In-Service Support Management of the software development plan with computer programmersThe...

Configuration Engineer Stevenage – Hybrid Working 6 12 Month Plus Contract Working with a Globally known Manufacturing Company within the Defence industry. They are actively seeking a Configuration Engineer on a 6 - 12 month plus contract within the Stevenage area.   Responsibilities: The Senior Configuration Engineer is responsible for the Product definition and/or Configuration Management of a minor project or major parts of a project.  Skillset/experience required: Knowledge of Configuration Management and the application of these within and demanding yet professional engineering environment. The ability to build rapport with stakeholders as well as positively promote the Configuration Management group through supportive and pro-active approach with internal customers. Awareness of relevant internal and external customer requirements and standards. Reflection of engineering input, through the engineering change process, into the design definition / structure,...

Contract Salesforce Developer - Outside IR35 - Immediate Start 4-5 Month Contract | Remote with Occasional Onsite | £450-£550/day (Outside IR35) We're looking for an experienced Salesforce Developer to join a major digital transformation programme already well underway. This is a hands-on role focused on enhancements, integrations, and supporting the rollout of Phase 1 across Salesforce Cloud and Marketing Cloud. The ideal contractor thrives in fast-moving environments and can add value quickly with minimal hand holding. What You'll Be Working On Developing and enhancing custom functionality across Sales Cloud, Service Cloud, and Marketing Cloud Building and optimising Apex code, Lightning components, and integrations Supporting delivery of Phase 1 rollout, including new features, fixes, and performance improvements Working closely with product owners, architects, and internal technical teams Helping stabilise and extend an in-flight project where speed and quality both...

Location: Bristol (20% onsite) Duration: 6 month contract Rate: £78ph LTD (Outside IR35) Role details: Our client, a leader in the defence and security sector, is seeking a Senior Machine Learning Engineer to join their team on a contract basis. This role involves developing and deploying advanced machine learning models essential for secure, high-integrity systems and services across critical defence, government, and public sector programmes. Key Responsibilities: Design, build, and optimise machine learning models, including NLP, computer vision, and predictive analytics Own the ML lifecycle from data preparation through to training, evaluation, and deployment Implement and maintain MLOps workflows for continuous integration and delivery of ML models Collaborate with Data Engineers and DevOps teams to ensure production readiness and scalability Contribute to architecture decisions for ML pipelines and data flows Apply secure coding and configuration practices in line with...

Salesforce Tech Lead 6-Month contract - Inside IR35 - up to £630 per day London based - hybrid working - 2/3 days on site Must either have current NPPV3 or held previously Clearance NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance. Summary Salesforce Tech Lead / Lead Developer with 5+ years' experience delivering complex, production‑quality Salesforce solutions across the full development lifecycle, from discovery and design through build, test, deployment, and live support. Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models. A strong communicator and engineering leader, capable of engaging effectively with technical and non‑technical stakeholders, translating business requirements into clear technical...

Job title: Senior Technical Programme Manager (Warehouse & Logistics Transformation) Location: Flexible - Midlands or London Likely base: Midlands (due to team and programme presence) Travel: Regular travel to Midlands‑based distribution centres for project delivery Contract: 6 months Role Purpose (retail) A large, complex organisation is delivering a multi‑year warehouse and logistics transformation programme to modernise and future‑proof its supply chain operations. Technology is a critical enabler of this transformation, particularly across warehouse automation, warehouse control systems, and large‑scale logistics initiatives. As a Senior Technical Programme Manager, you will act as the technology delivery lead for major warehouse and logistics programmes. You will provide strategic oversight and hands‑on leadership across complex, multi‑party initiatives, working closely with Engineering, Product, Operations, and third‑party technology suppliers to deliver robust,...

World Class Defence Organisation is currently looking to recruit a Embedded Software Engineer subcontractor on an initial 12 month contract.     Rate: £65.00 per hour Location: Portsmouth Hybrid / Remote working: 2 days per week remote working Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella)                                                                                                                                           Embedded Software Engineer Job Description: The role of Embedded Software Engineer is required due to increased demand for the work of our Advanced Developments Group (ADG). The ADG are a small team of highly innovative, enthusiastic engineers providing cutting edge technology solutions to our key customers. Responsibilities: Use your skills and knowledge to prototype innovative wireless solutions You will be primarily developing using C/C++ on embedded platforms Development of embedded...

Cutover Manager - EPR Programme 6-Month contract £550 - £650 + contract day rate Inside IR35 Hybrid working East of England site location (you must be able to be on site weekly) A leading UK healthcare organisation is seeking an experienced Cutover Manager to lead the planning and delivery of cutover activities for a major Electronic Patient Record (EPR) implementation programme. This senior role is pivotal in ensuring a safe, coordinated, and disruption‑free transition to the new EPR system across clinical and operational services. Key Responsibilities Lead the organisation-wide cutover strategy, ensuring operational readiness across all services. Plan, coordinate, and execute cutover activities including data migration, testing, training, and go‑live support. Establish and run the EPR Go‑Live Command Centre, managing incident escalation, downtime processes, and rapid response protocols. Manage risks, dependencies, and contingency planning for all cutover workstreams. Engage...

Microsoft Dynamics 365 Developer 6 Month Contract Based in Farnborough (Hybrid - 3 days on site) Inside IR35 Job Summary: Belcan are currently working with one of the leading companies in the aerospace/aviation domain, and supporting them with their search for a skilled and motivated Microsoft Dynamics 365 Developer to join their team. The ideal candidate will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business solutions. Key Responsibilities: Design and develop customisations, plugins, workflows, and integrations within the D365 environment. Customise and extend D365 modules using X++, C#, JavaScript, Power Automate, and Power Apps. Collaborate with functional teams to translate business...

Your new company Working for a globally renowned financial organisation Your new role We are seeking 2x Senior Software Engineer / Data Platform Engineer's to support the ongoing evolution of a large‑scale financial data platform. Our environment combines long‑established enterprise systems and legacy components with modern cloud‑based services running on AWS. The platform processes high‑volume structured data and underpins both internal systems and customer‑facing products. A substantial portion of the platform is built on large SQL Server data estates, so strong SQL expertise is essential. The successful candidate will play a key role in modernising core systems, improving performance and reliability, and delivering scalable services for the next generation of the platform. This role is ideal for engineers who can work confidently across both legacy and modern architectures, and who have deep experience designing and building robust APIs and data services. What you'll...

Embedded Software Engineer - SC Cleared C / C++ Embedded Linux / Bare Metal DMA, Interrupts DSP Software Defined radio Rate: £50/hr Duration: Initially 6 months Location: Portsmouth Working pattern: Hybrid, 3 days a week on site Clearance: SC Clearance required You will join a global defence technology company, in a team providing cutting edge technology solutions to our key customers. The role: Use your skills and knowledge to prototype innovative wireless solutions You will be primarily developing using C/C++ on embedded platforms Development of embedded software/firmware prototypes in an agile environment Further development of proven prototypes to a deployment standard Development of software in a real-time embedded environment using Linux. (e.g. Microblaze or RISC-V using C/C++) Experience of working with and configuring embedded Linux systems with tools such as Buildroot and Yocto Experience of working with Uboot, Kernel config and device trees Building and...

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a AI Delivery Manager for a 6 month contract based in Edinburgh with remote working available (hybrid) Purpose of the role: * As AI Delivery Manager in Data Science and...

Your new company Working for a globally renowned financial organisation Your new role We are hiring two Senior Data Engineers to support the ongoing development and modernisation of a large‑scale financial data platform. The environment blends long‑established enterprise systems and legacy components with modern cloud services hosted on AWS. The platform processes high‑volume structured datasets and powers a mix of internal business systems and customer‑facing financial products. A major part of the estate consists of large SQL Server environments; therefore, advanced SQL Server expertise is essential. You will take a leading role in modernising core components, improving platform performance and resilience, and building scalable backend and data services as the platform evolves. This role suits engineers who are confident working across legacy and modern stacks, and who bring strong experience in programming/ designing and delivering robust data services and APIs. What...

System Engineer Rate - £40 an hour Duration - 12 months initially Location - Grangemouth Ir35 - Inside (Must use an umbrella company) We have an exciting opportunity for a Systems Engineer to join a leading organisation based in Grangemouth. You will be responsible for developing, implementing, and maintaining Information Systems and Manufacturing Execution Systems. The role involves working with a range of systems and coding languages to integrate and streamline production processes from top to bottom. Accountabilities Deliver a key automation service to multiple business units. Utilise in-depth knowledge of SQL Server to design and maintain databases, ensuring data integrity and security. Develop custom applications using C#, HTML and Java to extend the functionality of manufacturing execution systems. Design and implement user-friendly web interfaces and dashboards for monitoring and controlling manufacturing processes. Provide technical support and training to end‑users...