31 customer service jobs found

Full-Time | Temp-to-Perm Salary: £12.71 per hour Location: Milton Keynes,office based Job title: E-commerce Customer Service & Administrator Our client is a successful and growing multi-channel e-commerce business selling across Amazon, eBay, TikTok Shop, OnBuy, Temu and EKM. They are seeking a reliable and organised E-commerce Customer Service & Marketplace Administrator to join their team. This varied role combines customer service, order support and product administration. It is ideal for someone who enjoys helping customers while also carrying out detailed, accuracy-focused administrative work. The Role as a E-commerce Customer Service & Administrator * Respond to customer emails and marketplace messages in a professional and timely manner. * Answer incoming telephone calls and handle customer enquiries. * Maintain a helpful, friendly and professional approach in all communications. Order Support & Issue Resolution * Track customer orders and...

A prominent player in the Defence & Security sector, is seeking an IT Support Engineer to join their team on a contract basis. The role is based at their Head Office in Buckinghamshire and will involve providing first- and second-line technical support to ensure the smooth operation of IT services within the organisation. Key Responsibilities: Provide first- and second-line support for incidents and service requests via the IT service management system. Diagnose and resolve hardware, software, and network issues across desktop and laptop environments. Manage user accounts, permissions, and access controls within Active Directory and Microsoft 365. Administer and support Microsoft 365 services, including Teams and Exchange Online mailboxes. Build, configure, and deploy Windows desktop devices in line with company standards. Support onboarding and offboarding processes, including account provisioning and equipment setup. Escalate complex issues to senior engineers or...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. Accountabilities- * Providing customer centred support adhering to service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements * Ensure troubleshooting steps are followed consulting documentation, knowledge...

£150 per day, Inside IR35 6 months initial contract Role Overview We are seeking an IT Support Engineer to provide onsite support within a busy operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities * Provide deskside support for PCs, laptops, mobile devices and peripherals * Diagnose and resolve hardware and software issues across Windows 10 and Windows 11 environments * Build, configure, replace and troubleshoot end user hardware * Support mobile devices including iPhones and Blackberry * Assist with data backup and recovery processes * Work within virtual, MDM and VPN environments * Log, update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service...

Field Technical Support +12 months + +On site in London +Inside IR35 +£21ph - £25 ph We are seeking a skilled and customer-focused Field Technical Support to join our team on a 12-month onsite contract in London. This role is ideal for a hands-on IT professional who thrives in a client-facing environment and enjoys solving a wide range of technical issues across end-user and infrastructure technologies. You will provide onsite and remote support to end users, ensuring reliable IT services across hardware, software, and collaboration platforms. You will also play a key role in device deployment, ticket management, and maintaining high service standards within a fast-paced enterprise environment. Key Responsibilities Manage and resolve ITSM tickets, including incident resolution and service request fulfilment Diagnose, troubleshoot, and resolve hardware and software issues across end-user devices Build, image, pre-stage, deploy, and install desktops and laptops Provide...

Lincat – IT Technician 12 Month Fixed Term Contract About Us Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries. We have great products, great people and great customers. About the Role We are looking for an IT Technician to join us at Lincat on a 12-month contract. The successful candidate will be responsible for supporting the IT Manager with securing and managing day-to-day activities within the business. Hours of work This role is based on 37.5 hours per week, working Monday to Friday. Key Areas of Responsibility: * The priority of this role will be completing the Windows 11 rollout across the site to meet Corporate deadlines. * Assist in monitoring the performance of IT systems to help maintain...

End User Support Contractor – Short Term Contract Onsite | Immediate Start 3 month rolling contract | Outside IR35 | £200 per day  Must be Cambridge Based.   We are currently partnering with a leading technology organisation to recruit an experienced End User Support Contractor for a short-term onsite engagement. This is an excellent opportunity for a hands-on IT support professional who enjoys working in fast-paced environments and providing high-quality end user support. Working closely with the IT Manager, you will provide day-to-day technical support across the business while also assisting with a range of ongoing IT projects and operational initiatives. Key Responsibilities Provide onsite end user support across desktop, laptop, and mobile environments Troubleshoot hardware, software, and connectivity issues Support and administer Windows 11 environments Provide support for Microsoft 365 applications and services Manage user accounts, access requests, and device setups...

Onsite Desktop Support Analyst / Team Leader We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities.  This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team. The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment. Technical Support Provide onsite and remote technical support for end users across multiple locations. Diagnose and resolve hardware, software, operating system, and peripheral issues. Support and maintain desktops, laptops, mobile devices, printers, and associated equipment. Install, configure, and support Windows 11 and macOS devices. Administer and troubleshoot Microsoft 365 (O365) applications and services, including Outlook, Teams, OneDrive, and SharePoint. Manage user...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Job Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: £750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring for a reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: * Lead the design of end-to-end IT services, ensuring alignment with customer needs and contractual commitments (SLAs, KPIs). * Develop detailed service models, including transition, operational, and governance frameworks. * Collaborate with stakeholders to define pricing, test requirements, and support needs. * Oversee service artefacts, process design, and integration, facilitating smooth service readiness and...

MERITUS are recruiting for a Product Manager to join a leading software organisation operating within the public sector technology space, supporting the ongoing development and maintenance of critical healthcare-related digital products and services. PRODUCT MANAGER - HEALTHCARE PRODUCTS - REMOTE - 12-MONTH CONTRACT - INSIDE IR35 - UP TO £650 PER DAY This role requires an experienced Product Manager with 6+ years' experience in a product-led SaaS or software organisation, ideally within regulated, enterprise, or public-sector environments. Strong experience working closely with engineering teams and managing complex stakeholder groups is essential. As Product Manager, you will be responsible for owning product strategy, roadmap definition, and lifecycle management across established digital products. You will play a key role in ensuring continued service delivery, managing change across mature product sets, and balancing technical constraints with customer and business...

My leading client has an immediate role for an experienced Incident Manager to join our Technology function, playing a critical role in ensuring the stability and performance of Dynamics 365 (Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack, alongside proven experience managing incidents across complex, integrated enterprise platforms. Are you calm under pressure, decisive in critical moments, and confident managing incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 F&O and CE platforms, ensuring minimal disruption to both business operations and patient-facing services. Key Responsibilities...

Job Title: Crytography and Key Management Specialist Location:Knutsford Rate: Up to £450 a day Start Date: Mid July Job Type:Contract 6 months The Opportunity We are seeking an experienced Cryptography & Key Management Specialist to join a high-performing security team responsible for the delivery, support, and governance of enterprise cryptographic services. This role plays a critical part in ensuring the integrity, availability, and security of cryptographic infrastructure and key management services across a complex global environment. The successful candidate will combine strong technical knowledge of cryptographic technologies with a risk and control mindset, supporting business-critical applications and services while maintaining compliance with security, audit, and regulatory requirements. Key Responsibilities Manage and support cryptographic infrastructure, including Hardware Security Modules (HSMs), key management platforms, and certificate services....

JARK Stevenage are looking for a Quality Assurance (QA) Operative to join a team in a fast- paced chilled meat production environment This is hands on role where you will support the delivery of high food safety and quality standards across the factory, working closely with Production, Hygiene, and Technical teams. **** COMPETITIVE HOURLY RATE DEPENDING ON EXPERIENCE **** Key responsibilities Carry out routine quality checks throughout production Monitor food safety and compliance in line with standards Ensure products meet customer specifications Complete QA documentation accurately and on time Support enforcement of hygiene, PPE, and process controls Escalate any food safety or quality concerns immediately Work closely with teams to maintain high standards across site What we are looking for ; Essential ; Good level of English (spoken and written) Comfortable working in a chilled factory environment Strong attention to detail Positive , reliable and proactive attitude...

Cloud Platform Architect - 12 Months - Hybrid working - Sheffield Based Overview Technology teams in the UK work closely with global business units to design and build digital services that enable customers to bank quickly, simply and securely. This role sits within a cloud capability that continues to evolve how it leverages cloud services. The Lead Platform Cloud Architect enables the secure and appropriate consumption of cloud services (AWS) through the provision of patterns and expert guidance. The role partners with Platform Engineering and Product Management to evolve platform capabilities, drive architectural discipline, ensure sound and evidence-based decision making, and align platform development to broader strategy. Responsibilities Develop and maintain cloud deployment patterns and standards to support cloud service enablement and governance Identify opportunities to improve resilience, cost efficiency and controls compliance; provide technical leadership for...

Role: Senior Systems Engineer (Contractor) Site Location: Portsmouth Rate: £625 - £650 p/d Umbrella Duration: 12-month contract Are you an experienced Systems Engineer with a maritime background and a passion for complex system integration? Our client, a reputable organisation supporting naval combat systems, is hiring for a Senior Systems Engineer contractor to join their team at Portsdown Technology Park. This is an exciting opportunity to contribute to cutting-edge naval defence projects, working within a collaborative environment that includes both civilian and military professionals. What you'll be doing: * Deliver and support Synthetic Test Environment and Analysis Tools Service (STEATS) capabilities in line with NCSISS requirements. * Work under the guidance of the Project Manager to ensure consistent delivery of products and advice. * Implement strategies to position STEATS offerings to meet evolving customer needs. * Contribute to system integration testing,...

Front-End Developer (React and React Native) Competitive Bromley,Kent Fixed Term Contract Full-Time We’re looking for an experienced Frontend Developer (React & React Native) to join our Digital Solutions team on a 12‑month fixed‑term contract. In this hands‑on role, you’ll play a key part in growing our digital platform, delivering intuitive omni‑channel services for our customers, and enhancing the workflows and systems that support our customer‑facing teams. You’ll be involved across the full development lifecycle from collaborating with the business to understand customer needs, through design and build, to testing and release. Strong React and React Native expertise, a passion for clean, scalable front‑end development, and a customer‑first mindset will be critical to your success. What you will do * Design, build and maintain web applications using React * Develop and support mobile applications using React Native * Integrate applications using RESTful...

Job Title: Network IoT Operations Engineer Location: London (3-days per week on-site) Rate: £475 - £500 per day, inside IR35 (dependent on experience) Duration: 12 months+ (long-term engagement) Tec Partners are working with a world-leading technology client who are currently looking for an experienced Network IoT Operations Engineer, to work on assignment with a financial services customer. As a Network IoT Operations Engineer, you will deliver and support enterprise-scale network infrastructure across campuses, branches and data centres, focussing on IoT connectivity, security and automation. Responsibilities: * Design, implement, and support enterprise IoT network solutions * Integrate and onboard IoT devices into large-scale network environments * Protect IoT devices and data by implementing relevant security measures Requirements: * Strong IoT networking experience in enterprise environments * Strong Cisco networking background * Experience with Cisco...

Project Cutover Lead – SuccessFactors Fixed Term Contract | Hybrid (On‑site during cutover periods) CRH / Tarmac Build the future. Shape the transformation. CRH is a global leader in building materials solutions, and Tarmac plays a vital role in delivering sustainable construction across the UK — from essential raw materials to major infrastructure projects. Together, we’re driving innovation, resilience, and long‑term value for the communities we serve. We’re now looking for an ambitious, highly organised, and energised Project Cutover Lead to join our SuccessFactors programme team. This is a pivotal role at the heart of a major transformation, ensuring a seamless transition from project delivery into business‑as‑usual operations. What you’ll be doing As our Cutover Lead, you will take full ownership of the end‑to‑end cutover plan across Data, Technical, and Business workstreams. You’ll bring structure, clarity, and control to a complex programme, ensuring every dependency...

Adobe Experience Manager (AEM) Developer Rate: £450 - £490 a day IR35: Inside IR35 Location: Keighley - 3 days a week on site You will join a global IT consultancy who are delivering digital transformation to a well known UK brand. The role: Design, develop, and maintain Adobe Experience Manager (AEM) components, templates, and workflows to support customer facing digital experiences. Build and integrate AEM solutions with backend services and APIs, ensuring seamless content delivery across channels. Collaborate with UX, content, and marketing teams to deliver personalised, accessible, and high performing web experiences. Implement best practices in AEM development Optimise performance, troubleshoot issues, and support continuous improvement of AEM platforms in line with business and user needs