31 customer service jobs found

IT Support Technician Qualifications Required: · BTEC / NVQ level education or vendor specific (eg Microsoft / CompTia) certification preferred. · At least 1 years’ experience in a similar role preferred. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a requirement, on occasion, to visit onshore and offshore installations for particular project work. Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking an IT Support Technician to join their team. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT Support Technician, you will be required to react, understand, identify and correct hardware and software issues. Also, configure and implement new configurations, and maintain all IT hardware and software to a level that meets and/or exceeds the business requirements. Key...

IT Support Technician ROMFORD (Onsite) Initially up to 3 months £(Apply online only)/day Umbrella Are you passionate about technology and providing exceptional support? We are looking for an IT Support Technician to join our client's dynamic team and deliver high-quality technical assistance across the clients of five sites. Key Responsibilities Technical Support Provide first and second-line support for hardware, software, and network issues. Install, configure, and troubleshoot computer systems and peripherals. Manage and respond to service desk tickets, ensuring timely resolution and adherence to SLAs.System Maintenance Perform regular maintenance tasks, including software updates, backups, and system monitoring. Assist in maintaining the asset register.User Support Deliver IT support to end-users across all five schools. Document and share common technical issues and solutions for future reference.Networking Demonstrate strong knowledge of networking systems and...

Technical Architect - Barrow-in-Furness 5 days on-site - £(Apply online only) per day inside IR35 - 4 months "This role requires the successful candidate to undergo and be eligible for UK Security Vetting at SC level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements (5 years). If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds." Be responsible for the completion of assigned works within allocated timeframes * Undertake Project Tasks, supporting both internal and external Project Managers * Undertake NSR tasks to agreed timescales * Possess exceptional customer handling skills Your skills and experience * An in-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is...

IT Service Delivery Technician Location: Axminster, Devon (Hybrid / Office & Field-Based) Contract Type: 6-month Contract to perm Salary: £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position within IT Support, supporting multiple sites and users. If remote support isn't suitable, then travel will be required. You'll be part of a collaborative IT team delivering first-class technical support across hardware, software, and infrastructure, ensuring smooth daily operations and exceptional service standards. The Role: Provide user and desktop support on-site,...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...

Adword Job Title:Desktop Support Technician I Location:Victoria, Westminster (5 days in a week from office) Job type: 06 Months contract Responsibilities: Role Overview: We are seeking a driven and technically minded Desktop Support Technician to join our global support team. You will serve as the first point of contact for employees; providing high-quality technical support via phone and chat. You will be responsible for diagnosing, triaging, and resolving a wide range of hardware and software issues. This role involves user onboarding, asset management, event and infrastructure support - ensuring our workforce remains productive and connected. Key Responsibilities Technical Support & Incident Management Global Support: Provide front-line support to global customers via calls and chat, adhering to Service Management principles. Triage & Resolution: Diagnose, assess, and triage incidents. Identify problems in computer systems and provide technical solutions...

We are working with a well-established Managed Service Provider (MSP) based in Bromley who are looking for an experienced IT Project Manager to join their Project Management Office. This role is initially a 3 month fixed term contract to cover a period of sabbatical, with a possibility of becoming permanent. This is an excellent opportunity for an IT Project Manager with MSP experience who enjoys delivering a varied portfolio of projects such as cloud migrations, customer onboarding and infrastructure refreshes. The Role You will be responsible for planning, executing and closing IT projects for a range of clients, ensuring delivery to agreed scope, quality, budget and timescales. Reporting into the Head of Projects / PMO, you’ll work closely with technical teams, account managers and customers to ensure successful outcomes across multiple concurrent projects. Key Responsibilities * Define and document project scope, objectives, deliverables and success criteria in...

Redhat Specialist +6 months + +Hybrid in Wokingham +SC cleared role - must be eligible for clearance +£386 a day Inside IR35 Skills: +Red Hat Enterprise Linux versions 8, 9, and 10 +Red Hat Satellite +Ansible Knowledge, Experience & Technical Expertise - Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. - Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. - Experienced in managing VMware solutions. - Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). - Strong understanding of network protocols and topologies. - Extensive customer-facing experience in an IT service role. - Methodical and positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with...

VMware Architect Must have an Active DV Clearance Join a leading Defence and National Security programme as a VMware Architect, where you'll guide the technical strategy and delivery of secure, large-scale infrastructure services. This is a high-impact role for a collaborative leader who thrives on driving innovation and delivering mission-critical solutions in complex, secure environments. About the Role - VMware Architect As a VMware Architect, you'll lead the design and technical delivery of core infrastructure components from conception through to live service. You'll collaborate across architecture, engineering, and service teams to ensure cohesive delivery aligned to strategic goals. Responsibilities include defining and governing solution architectures, maintaining design integrity, and ensuring alignment to customer and security requirements. You'll play a central role in shaping roadmaps and driving efficiency across multiple technical workstreams within an Agile...

Service Delivery Manager Must have an Active DV Clearance An opportunity is available for a Service Delivery Manager to join a secure Defence environment based in Basingstoke. This role focuses on ensuring VMware based infrastructure capacity and service performance meet current and future demand while maintaining stability, availability, and cost control. The Service Delivery Manager will lead service assurance and continuous improvement within a high security operational setting. About the Role - Service Delivery Manager As a Service Delivery Manager, you will own service performance across infrastructure and support functions, working closely with customers and internal teams. You will operate and mature ITIL service management processes, with a strong focus on capacity, performance, and availability management. The role includes developing service plans, forecasts, and models for VMware environments to support reliable delivery. You will monitor service metrics, analyse...

IT Technician – Dynamic IT Support Role in Norwich Step into a vital role within a fast-paced and diverse IT support environment where your technical skills and proactive approach will make a real difference. As an IT Technician, you will be a key player in maintaining and enhancing IT infrastructure that supports both onshore offices and offshore installations. From diagnosing and resolving hardware and software issues to configuring new systems, your expertise will help keep operations running smoothly. This position demands flexibility, strong problem-solving abilities, and a passion for delivering exceptional IT service — all within a collaborative and constantly evolving team setting based in Norwich. Required Skills: Proficient in Windows 10 and 11 OS deployment and support within an Active Directory environment Experience with Microsoft PowerShell scripting Strong knowledge of Microsoft Office applications and Office 365 suite Skilled in Microsoft Active Directory...

Security Clearance: Must hold active SC Clearance We are seeking a highly experienced Azure Architect with a deep background in Azure Cloud and Linux environments to drive complex, large-scale migrations. Expertise in On-prem/Public cloud Infra assessments using Azure Migrate Driving the cloud Solutioning Azure activities for large complex migration Ensure that the proposed solution covers Azure strategy, stakeholder management as well as the actual solution covering Business, Application and Infrastructure as well as commercial aspects (in terms of value for money and not commercial costing etc.) Working experience with various industry domains like banking, healthcare, Insurance Understanding customer Infra landscape. Design and build Azure Landing Zone activities. Clear understanding of TCO (Total Cost of Ownership) and ROI (Return on Investment). Provide the Azure target architecture and its BoM pricing and licensing related details. Azure Target Solutions architect Diagram...

UK Remote (occasional London visits) | (programme runs until April 2027) A global technology‑driven organisation is delivering a major multi‑year transformation and is looking for an experienced Project Manager to lead key initiatives across developer experience, automation, and identity modernisation. You’ll play a central role in delivering a new self‑service developer platform while supporting the onboarding of multiple products into a unified identity ecosystem. What You’ll Do Lead complex projects end‑to‑end, from planning through to benefits realisation Own delivery roadmaps, milestones, and outcome metrics Coordinate cross‑functional teams across product, engineering, data, and business functions Maintain strong stakeholder alignment and clear communication Manage multiple workstreams, including technology delivery, change, operations, and customer migration Apply Agile practices and ensure integration with the wider technology landscape Oversee budgets,...

Infrastructure Programme Manager 12 Month contract 5 Days per week on site in Basildon Up to £570 per day (Inside IR35) My client is looking for a Programme Manager to join their fast-paced team on an initial 12 month contract. The ideal candidate will have experience with Infrastructure Migrations, Mergers and Strategic IT initiatives within a global environment More details This role is accountable for programme vision, planning, governance, and successful delivery, ensuring alignment with organisational standards and business objectives. The Programme Manager also mentors other managers, drives PMO capability growth, and fosters a culture of continuous improvement. Key Responsibilities Programme Leadership & Delivery Lead end-to-end delivery of infrastructure migration, merger, and transformation programmes, including post-merger integration of networks, data centres, cloud platforms, and security controls. Define programme vision, scope, objectives, success...

Job title: Junior UX Designer Location: Halifax or Manchester (you must be able to attend the Halifax office 1 day per week) Hybrid role working 2 days a week in the office. Salary: £30,000 to £38,000 plus 5% annual bonus Contract: 12-month fixed term contract Our market-leading financial services client is seeking a Junior UX Designer with a passion for creating exceptional user experiences and a strong ambition to grow within the UX field. In this role, you'll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion best practices in user experience. SKILLS/EXPERIENCE We are looking for someone who is passionate about creating simple, intuitive user experiences. You are self-driven, curious, and empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your...

IAM Technical Delivery Lead - Hybrid / Sheffield - Market Umbrella Rate - 6 months+ Overview We are seeking an experienced IAM Technical Delivery Lead to join an established Identity team, supporting a major IAM Service Transformation programme. You will work across multiple teams and stakeholders to deliver enterprise-wide improvements, ensuring high-quality outcomes across identity, access, and related systems. This is a delivery-focused role, ideal for someone who understands what “good” looks like and can drive workstreams to successful completion. Key Responsibilities: Lead and deliver identified improvements across a range of applications and systems Be involved in pre market consultations for third-party partners Support transformation and modernisation initiatives Oversee systems integration, automation, and governance projects Work closely with Cyber Security teams, applying strong security principles Build and maintain strong relationships with stakeholders across the...

Application Support Engineer (Higher Education) Location: London (Hybrid) Duration: 6 Months (Initially) Hourly Salary: £28.50 IR35: Inside (Must use an umbrella company) Overview An experienced Application Support Engineer is required to provide Level 2 and Level 3 support for business-critical applications within a higher education environment. The role focuses on application stability, security, performance, and continuous improvement, working closely with internal teams and suppliers. Key Responsibilities Deliver Level 2 and Level 3 application support Troubleshoot and resolve complex incidents and issues Implement configuration changes, upgrades, and enhancements Manage application and infrastructure patching Coordinate with third-party vendors on maintenance and upgrades Support security, compliance, and data protection requirements Maintain technical documentation and user guidance Engage with business and technical stakeholders to support change and...

Configuration Engineer Stevenage – Hybrid Working 6 12 Month Plus Contract Working with a Globally known Manufacturing Company within the Defence industry. They are actively seeking a Configuration Engineer on a 6 - 12 month plus contract within the Stevenage area.   Responsibilities: The Senior Configuration Engineer is responsible for the Product definition and/or Configuration Management of a minor project or major parts of a project.  Skillset/experience required: Knowledge of Configuration Management and the application of these within and demanding yet professional engineering environment. The ability to build rapport with stakeholders as well as positively promote the Configuration Management group through supportive and pro-active approach with internal customers. Awareness of relevant internal and external customer requirements and standards. Reflection of engineering input, through the engineering change process, into the design definition / structure,...

Configuration Engineer Stevenage – Hybrid Working 6 12 Month Plus Contract Working with a Globally known Manufacturing Company within the Defence industry. They are actively seeking a Configuration Engineer on a 6 - 12 month plus contract within the Stevenage area.   Responsibilities: The Senior Configuration Engineer is responsible for the Product definition and/or Configuration Management of a minor project or major parts of a project.  Skillset/experience required: Knowledge of Configuration Management and the application of these within and demanding yet professional engineering environment. The ability to build rapport with stakeholders as well as positively promote the Configuration Management group through supportive and pro-active approach with internal customers. Awareness of relevant internal and external customer requirements and standards. Reflection of engineering input, through the engineering change process, into the design definition / structure,...

Network Architect x3 +SC cleared - current active clearance is essential +Fully remote working +£550 - £575 a day +6 months + Skills: +Aruba +Cisco +HLD / LLD The role: Architect network solutions and technically lead their implementation Working closely with the wider architecture team to develop solutions Technically lead network projects, ensuring that the customer's requirements are met Provide assistance and support on architectural/technical issues to other team members as required, whilst sharing technical knowledge and experiences Create Blueprint, High and Low Level Design documentation for network solutions and guide these through internal and customer approval processes Create hardware Bill of Materials to meet solution requirements Gain and maintain a working knowledge of the Portfolio of network Products and Services, promoting this with the customer and encouraging best fit solutions Continually review and enhance existing knowledge of the network aspects...