40 service manager jobs found

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement. You'll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners, you'll shape service strategy, drive operational excellence, and embed a high-performance, customer-centric service culture. Key responsibilities - Own and lead the IT service delivery strategy, ensuring alignment with business and digital transformation goals Establish and maintain strong service governance...

Intellectual Property Lead / Delivery Manager - £900 per day - Inside IR35 - Hybrid working from London or Bristol - 6 Months minimum contract. We are seeking an IP Governance & Delivery Manager to support a major UK infrastructure programme operating within a highly regulated environment. This role is fundamentally about enabling delivery while maintaining compliance, ensuring that licensed engineering and technical data is used appropriately, securely, and in line with contractual obligations. The programme makes use of design and engineering data originally developed for a related project. As a separate legal entity, clear governance is required to control how this data is accessed, shared, modified, and transferred. This role is suited to a senior project or service manager with strong regulatory awareness and experience operating in complex delivery environments. You must be comfortable owning governance, making decisions, and working across disciplines. You will...

IT Change Manager - Leading Global Bank (6‑Month Contract) My client, a leading global bank is looking for an experienced IT Change Manager to oversee the governance and delivery of technology change across a highly regulated financial environment. Key Responsibilities Manage end‑to‑end IT Change Management processes, including standard and emergency changes. Chair CAB meetings and ensure change risk, impact, and readiness assessments are completed. Ensure full compliance with regulatory and audit requirements (e.g., PRA/FCA, SOX, PCI‑DSS, DORA). Track change performance metrics and drive continuous process improvement. Collaborate closely with IT, Risk, Audit, and DevOps teams.Skills & Experience Strong experience in IT Change or IT Service Management roles. Strong ITIL background; ITIL certification preferred. Experience in regulated environments (banking/FS ideal). Familiarity with ServiceNow and enterprise‑scale infrastructure/applications. Strong stakeholder management...

A large and well‑established UK public sector organisation is delivering a major technology and business transformation programme. As part of this change, they are transitioning from legacy systems to a modern S/4HANA landscape. To support this critical programme, they are seeking an experienced Cutover Lead to ensure a smooth, low‑risk transition into live service. You will work closely with technical teams, business stakeholders, and external delivery partners to drive a controlled and successful go‑live. Your new roleAs Cutover Lead, you will take end‑to‑end ownership of all cutover activities required to support the organisation's transition to S/4HANA. Your responsibilities will include: Defining and maintaining the overarching cutover strategy, approach, and governance model in line with programme objectives. Developing and owning the integrated cutover plan, covering task sequencing, dependencies, milestones, and critical path activities. Coordinating cutover activity...

Risk Manager - Contract £450-£500 per day (Inside IR35) 6 month contract Leeds - 2 days per week on site/ Remote Our client, a leading Managed Service Provider, is seeking an experienced Risk Manager to support operational, delivery, and technology risk activities across a complex environment. This role will play a key part in strengthening governance, improving risk visibility, and ensuring effective controls are in place across the organisation. Key Responsibilities * Manage operational, delivery, and technology risk across multiple workstreams * Support the development and maintenance of risk frameworks, controls, and reporting * Work closely with technical and delivery teams to identify, assess, and mitigate risks * Provide clear risk insights and recommendations to senior stakeholders * Contribute to continuous improvement of risk processes and governance Skills & Experience * Strong background in risk management within technology focused or managed service...

Your new company You'll be joining a major organisation undergoing a large-scale technology transformation, modernising complex operational systems and investing in secure, resilient, and future-ready digital capabilities. This is a unique opportunity to contribute to high-profile programmes and play a key role in shaping next generation technology across a diverse environment. Your new role As the Technology & Integration Manager, you will provide specialist technical support to the Head of IT during a major systems replacement programme. You will help ensure new technologies are secure, well governed, technically sound, and integrated effectively with existing enterprise platforms. Key responsibilities include: Technical Programme Support Reviewing supplier system requirement specifications covering software, hardware, hosting, and data integration. Working directly with suppliers to validate architectures, back‑office integration, and compatibility with current...

Delivery Manager (SC + NPPV3 Cleared) Birmingham (Hybrid) 6 Month Contract £500/day (Outside IR35) Delivery Manager needed with both active SC Clearance and NPPV3 Security Clearance. 6 Month Contract based in Birmingham (Hybrid). Paying up to £500/day (Outside IR35). Start ASAP in Feb/March 2026. Hybrid Working - 3 days/week remote (WFH), and 2 days/week working on-site in the Birmingham office, plus occasional travel to the London office. A chance to work with a leading global IT transformation business specialising in delivering large-scale Government / Public Sector projects. Key experience + tasks will include: Technical Delivery Manager ideally with experience of delivering AWS Cloud environments ( I.e EC2, RDS, ELB, EBS, EFS, S3, VPC, Glacier, IAM, CloudWatch, KMS.) Delivery of IT Digital or Technology projects using both Agile methodologies on Government projects. Delivery of Software or Infrastructure projects on time and within budget. Lead teams including...

Project Manager Truro (multi-site, travel across the region) 3 month contract - Inside IR35 £20.38 per hour Excellent opportunity for a Project Manager to join a large-scale digital transformation programme where you will deliver high-impact projects that improve services across a complex, multi-stakeholder environment. In this role you will manage multiple concurrent projects (some complex and high value), taking full ownership from initiation through delivery and post-implementation review. You'll work closely with internal teams and third-party suppliers to ensure solutions are delivered on time, to budget, and to agreed quality standards, with a smooth handover into support and strong user adoption. This role would suit a Project Manager with structured delivery experience (PRINCE2 / APM / Agile), confident communicating with varied audiences and comfortable leading change in a fast-paced environment. The Role: * Manage end-to-end delivery of multiple digital / IT...

World Class Defence Organisation is currently looking to recruit an Electrical Systems Engineer / Architect subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 3 days per week onsite and 2 days remote.      Hourly Rate: £60 - £85 (Umbrella).      Contract Duration: 6 Months initially and then ongoing and long-term thereafter.   Missile Electronic Architect Job Description:   Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It’s an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: Specifying/determining system electrical requirements interface definitions...

World Class Defence Organisation is currently looking to recruit an Electrical Systems Engineer / Architect subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 3 days per week onsite and 2 days remote.      Hourly Rate: £60 - £85 (Umbrella).      Contract Duration: 6 Months initially and then ongoing and long-term thereafter.   Missile Electronic Architect Job Description:   Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It’s an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: Specifying/determining system electrical requirements interface definitions...

World Class Defence Organisation is currently looking to recruit an Electrical Systems Engineer / Architect subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 3 days per week onsite and 2 days remote.      Hourly Rate: £60 - £85 (Umbrella).      Contract Duration: 6 Months initially and then ongoing and long-term thereafter.   Missile Electronic Architect Job Description:   Electrical Architects/Engineers are involved in all aspects of missile development, from the early concept studies to series production and in-service support. It’s an excellent opportunity for someone wanting to build on their engineering experience. Responsibilities: You will be responsible for the electrical architecture and requirements for missiles and/or their associated launcher systems with duties including: Specifying/determining system electrical requirements interface definitions...

Configuration Engineer Stevenage – Hybrid Working 6 12 Month Plus Contract Working with a Globally known Manufacturing Company within the Defence industry. They are actively seeking a Configuration Engineer on a 6 - 12 month plus contract within the Stevenage area.   Responsibilities: The Senior Configuration Engineer is responsible for the Product definition and/or Configuration Management of a minor project or major parts of a project.  Skillset/experience required: Knowledge of Configuration Management and the application of these within and demanding yet professional engineering environment. The ability to build rapport with stakeholders as well as positively promote the Configuration Management group through supportive and pro-active approach with internal customers. Awareness of relevant internal and external customer requirements and standards. Reflection of engineering input, through the engineering change process, into the design definition / structure,...

ServiceNow Platform Architect + SC Cleared role + £600 to £650 per day - Inside IR35 + Fully remote - occasional travel to London Key Skills: + SC Cleared + ServiceNow Architect Platform Architect: * Define and manage the architecture of the platform (at Official and Secret on MOD platforms) for the private beta and initial public beta requirements, ensuring compliance with Defence standards, governance and leading practices. * Design advanced highly available platform architecture to meet data protection and business continuity requirements. * Design and run POCs for common services for complex process automation. * Design and assure platform developer services together with the team and other stakeholders. * Manage platform and governance products technical debt * Define architectural patterns and reusable components in line with ACOE strategy and integrate them into the ACOE reuse mechanisms. * Provide technical leadership to other team members and the wider ACOE....

If you are a versatile and highly skilled Cloud & Full‑Stack Engineer ready to work, support and advance this UK leading companies modern application ecosystem, then please, do read on! This role requires strong expertise across cloud infrastructure, backend microservices, frontend development, and legacy system support. The ideal candidate will possess comprehensive skills in all these areas, ensuring a well-rounded and robust contribution to our technology landscape. Duration: temporary contract for 3-6months or so Rate of Pay PH: £25-£27ph plus holiday pay (circa £48-50,000 if salaried) Location: hybrid. Need to work in the office in Central Bedfordshire for meetings, reviews and handovers, which will be once a week or so. Hours: 35 hrs per week 9am-5pm (1 hr lunch) Days: Mon-Fri Benefits: - free parking - electric vehicle charge points - holiday pay accrual - wfh most of the time - pension after a qualifying period Key Responsibilities * Design, build, and...

We are seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering an excellent end-user experience in secure, fast-paced environments. You will work closely with wider IT, infrastructure, and security teams to ensure incidents and requests are resolved efficiently and in line with agreed service levels and security standards. Key Responsibilities * Provide 2nd line technical support to end users via Tech Bar (onsite) and remote channels * Act as an escalation point for incidents and service requests unresolved at 1st line * Troubleshoot and resolve issues across macOS, Windows, iOS, and Android devices * Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive * Configure and support end-user...

Network Security Engineer (Palo/Prisma)   Rate: £450 PD – IR35 – 3/6 months – 5 day onsite   Opportunity: A leading corporation that is currently undergoing a huge IT transformation is seeking Network Security Engineer who can deliver high quality implementation, optimisation, and support for Palo Alto NGFW, Panorama, and Prisma Access environments.   The core focus will be Palo Alto, but any experience with other firewalls or network platforms would be a bonus.   Core experience required Palo Alto Networks NGFW (Primary Focus) and Prisma Access Deploy, configure, and optimise Palo Alto Next-Generation Firewalls and Prisma Access, leveraging features such as App-ID, Use-ID, and Content-ID. Assist with firewall rulebase design, cleanup, optimisation, and migration activities. Implement secure remote and site-to-site VPN configurations. Panorama Management Configure and manage Panorama for security policy standardisation, device groups, templates, and configuration lifecycle...

Machine Learning Developer (Document AI & NLP) Duration:6-month contract (FTC/Subcon) role Hybrid 3 days onsite Location:Sheffield The Role You will design and build Python-based ML and OCR components, taking ownership of the full lifecycle-from initial requirement gathering with stakeholders to deployment and production support. Core Responsibilities Model Development: Build and iterate on models for content extraction and classification. End-to-End Delivery: Support the full software development lifecycle (SDLC), including testing, deployment, and API resilience. Collaboration: Work closely with Product Managers and technical teams to translate business needs into scalable AI solutions. Innovation: Continuously test and improve existing features using traditional ML and Generative AI. Technical Requirements Mandatory Skills: Azure Machine Learning: Proven experience within the Azure ecosystem. Document AI: Strong background in Intelligent Document Processing...

Business Analyst (Salesforce) Location: Magor, South east Wales Hours: 37.5 per week, Mon-Fri, 9-5pm (3 days onsite, 2 wfh) Daily Rate: £250 per day Type: 3month rolling contract, will extend Department: IT & Systems The Business Analyst is responsible for leading business analysis activities across development projects, ensuring thorough investigation, comprehensive documentation, and effective stakeholder engagement to support successful project outcomes. As part of the Development Operations Team, you will deliver services that support, maintain, and enhance internal system tools used across the business. In addition, this team offers customer-facing 'add-on' services—such as customer portals, system integrations, and custom development— to clients who engage with core offerings, including NOC, FLM, and Project delivery services." Principle Accountabilities / Objectives: * Collaborate effectively with business users, customers, and the systems team to align on project...

IT Manager – London – 4 month contract – On-Site Our customer is seeking an IT Manager to support a company restructuring process. The role will focus on managing the IT systems for a newly set up business unit with no people management responsibilities and will require the creation and management of new EUC infrastructure as well as Data and Endpoint Migrations. In terms of the environment, you will need to be experienced with G Suite/Google Workspace and Mac devices. The IT Manager is required to be onsite 5 days a week in Central London. Primary day to day responsibilities will for the IT Manager will include: Previous experience handling IT Hardware and Software life cycles Mac OS MDM – SimpleMDM, JAMF or similar BAU Support of G Suite/Google Workspace and Mac Google Workspace: Configuration and Support Data Migration/EUC Migrations, Or Tenant-to-Tenant Migrations Managing IT and Servers DNS The Key experience will require: Supported, maintained, and enhanced enterprise...

Support for Project Management NATO Contract Brussels/Hybrid (80% on-site) 9 Month Initial Statement of Work (€(Apply online only) per sprint) Must already have a NATO Secret Clearance iO Associates has partnered with a Prime Consulting client on a NATO project in Brussels. Supporting NATO, we are seeing a Project Manager to join the journey of NATO's Modernisation of IT services. This will be conducted by leveraging the public cloud (Microsoft Azure, M365 and Amazon AWS), delivering managed, protected. Role responsibilities will cover: Resource & Schedule Support: Maintain project schedules, update resource plans, coordinate with resource managers, and track milestones. Documentation Management: Keep project documents organized, current, and compliant with governance standards; support knowledge‑management materials. Issue & Risk Tracking: Maintain accurate issue and risk registers. Meeting Support: Organize meetings, prepare agendas, take notes, and track...