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Job Purpose As a Helping Hands Support Specialist, you will act as the primary on-site technical point of contact, bridging the gap between complex IT systems and the end-user experience. Your mission is to provide comprehensive "Smart Hands" support, ranging from hardware lifecycle management and software configuration to providing ad-hoc guidance to the management team. You will be responsible for maintaining high levels of productivity and user satisfaction by ensuring all digital workplace tools—both physical and virtual—are optimized and functional. Responsibilities * End-User Support & Instruction: Deliver expert guidance on IT topics, including Office 365, MS Teams, and Adobe Acrobat, while assisting users with data backups and restores. * Digital Workplace Management: Install, configure, and profile the Siemens Digital Work Place (DWP) and virtual DWP (vDWP) in strict accordance with Siemens AG specifications. * Hardware & Mobile...