May 06, 2026
Anderson Knight is delighted to be recruiting for a Customer Complaints Advisor on behalf of our client based in Glasgow. This is an exciting opportunity to join a growing Compliance team and play a key role in supporting the Motor Finance Consumer Redress Scheme.
This is a customer-focused position where you will handle inbound calls, manage complaints, and support the resolution process. You’ll be the first point of contact for customers, Claims Management Companies (CMCs), and third parties, ensuring queries are handled professionally, accurately, and in line with regulatory requirements.
This is a newly created role offering excellent development opportunities, with full training and support provided.
Working Hours - This role is primarily Monday to Friday, 9am – 5pm (35 hours per week).
Salary - £23,500
Duties and Responsibilities
• Handling inbound customer calls relating to motor finance commission complaints and the Consumer Redress Scheme
• Managing call-back requests...
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CV-Library
G3, Stobcross (historical), Glasgow City
Contractor