2 automotive jobs found

As an Internal Audit Temp, you will work for a leading Bank focused on the automotive sector. You will be responsible for supporting the delivery of the audit plan through leading audit activities from planning to conclusion, collaborating with management on improving control effectiveness and reporting to the leadership team. You will be expected to support the team’s active involvement in the risk management process and to inspire change and continuous improvement, whilst upholding professional standards in internal auditing. 3-5 years’ experience in an audit role, preferably in financial services/ banking. Good knowledge of local regulations, with reference to consumer financing activities, transparency, anti-money laundering, and insurance. Independent and objective outlook with the ability to challenge accepted ways of doing things and assessments of risks in a constructive and professional manner. Enthusiasm for internal audit and strong desire to excel in the role. Able to...

You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status...