8 customer service officer jobs found

Purpose of the Role The Exchequer Support Officer will work within the Purchase to Pay (P2P) and Accounts Payable support team, ensuring the smooth and accurate management of supplier payments, purchasing support, and financial processing. The role is responsible for maintaining P2P systems, supporting internal users, and ensuring efficient and compliant purchasing and payment processes. The position provides high‑quality technical, administrative, and customer‑focused support, helping deliver value-for-money procurement and effective financial governance. Key Responsibilities Administer reports to update and maintain financial systems and records. Provide frontline customer support relating to purchasing and payment processes. Create and amend supplier records while ensuring vendor verification compliance. Manage new supplier requests in line with internal procurement rules. Create and maintain supplier category codes. Provide support to users purchasing goods and services...

Non-Financial Risk and Controls (1LOD) London/Hybrid 12 months contract Day rate from £550 via Umbrella Company dependant on experience Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for Non-Financial...

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. * You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. * You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage. * You will acknowledge...

Customer Services Advisor £23,842 per annum Bromley, Kent Fixed Term Contract Full - Time Join a team that puts people first. At Foresters Financial UK, we’re proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You’ll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you’ll be doing: * Handling a high volume of inbound calls and enquiries with professionalism and care * Responding to customer correspondence via email and letter * Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries * Working closely with your...

Financial Services Assistant (Purchase Ledger) Location: Andover Contract Type: 10 months (approx.) Pay: £13.77 per hour About the Role We are seeking a dedicated Financial Services Assistant (Purchase Ledger) to join our clients Finance & Revenues team. In this varied position, you will provide essential accounting and administrative support to the Financial Services Business Unit. You'll help ensure the accurate and timely processing of financial transactions while maintaining strong communication with suppliers, departments, and colleagues across the organisation. Key Responsibilities - Processing purchase ledger invoices and credit notes, including checking, inputting, batching, and scanning. - Maintaining accurate and up-to-date supplier records. - Ensuring invoices are processed correctly in line with VAT and CIS requirements. - Running BACS and cheque payment runs. - Responding to purchase ledger and sales ledger queries from suppliers, customers, and...

Financal Controller/Business Partner 9 months FTC 📍 Addlestone (Hybrid Working) 💼 9 month FTC| Competitive Salary + Car Allowance + Bonus + Excellent Benefits Are you ready to embark on a career that blends strategic leadership, financial expertise, and innovation? We are seeking a dynamic and accomplished Financial Controller/ Business Partner to join our client’s finance team. Based at their Addlestone office with hybrid working available, this is a pivotal leadership role where you will drive excellence, transformation, and commercial performance across finance operations. The Opportunity As a trusted partner to senior leadership, you will play a critical role in shaping financial strategy and delivering meaningful business insights. This position offers high visibility, influence, and the opportunity to make a measurable impact on business performance. Key Responsibilities * Take full ownership of the business P&L, cash flow, and balance sheet, ensuring...

Senior Guidewire Developer / Consultant Work Location: Norwich or Perth, UK (Onsite / Office-based) Contract Type: Contract – 6 Months Rate: Market Rate Our client is a large UK-based financial services and insurance organisation, operating at enterprise scale with a strong focus on digital transformation and cloud modernisation. The organisation is currently undertaking a strategic consolidation of its Policy and Claims administration platforms, leveraging modern Guidewire cloud technologies to support new insurance products and future growth. They are seeking an experienced Senior Guidewire Developer / Consultant to support Guidewire PolicyCenter and ClaimCenter v10 implementations and cloud migration initiatives. The role involves hands-on development, system integration, performance optimisation, and collaboration with cross-functional teams in a complex enterprise environment. Role Overview * Support large-scale Guidewire Policy and Claims platform transformation...

I am recruiting for an experienced Credit Controller to support my clients' team through a period of growth, you will help to drive their mission of delivering exceptional service while minimising financial risk. If you’re someone who thrives on reducing financial losses through effective debt collection and enjoys building relationships with customers, we want to hear from you! This role is based onsite at my clients' offices in Sowerby Bridge and operates 5 days a week. Why You’ll Love This Role: * Provide a customer-focused service, ensuring clients' needs are met with care and efficiency. * Ensure the timely collection of payments, actively supporting debt collection targets. * Take action to manage overdue debt and monitor customer statuses, reducing potential risks. * Work to maximise customer retention by collecting payments and arranging manageable payment plans, all while minimising bad debt exposure. * Offer support to customers and colleagues with debt,...