4 customer services advisor jobs found

Customer Service Advisor - Financial Services | City of London Salary: £16.00 per hour Hours: 2pm - 11pm | Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems...

Job Role: Senior Credit Adviser Work Location: London     Department: Finance   Purpose of Role:     The Senior Credit Risk Adviser is an operational role within the Group Credit Risk function, responsible for carrying out credit assessments, monitoring counterparty exposures, and supporting the day-to-day management of credit risk across the business. The role supports the protection of the organisation’s balance sheet by preparing credit analysis, maintaining credit limits, monitoring exposures, and helping to ensure credit decisions are made in line with Group policies and risk appetite. The Senior Credit Risk Adviser works closely with colleagues across finance, marketing and trading, commercial, and treasury functions, providing practical credit risk support and escalating more complex matters where required.   Critical Responsibilities: •    Ensure that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and the...

Large Housing Association requires a temporary Complaints Reviewer. The Complaints Reviewer is a specialist role within the Complaints Service, responsible for dealing with stage 2 complaints, ensuring that complaints escalated to stage 2 are thoroughly reviewed, fairly assessed and resolved in line with regulatory requirements and best practice. Responsibilities: Conducting comprehensive reviews of stage 2 complaints, assessing the quality and rigour of investigations completed at stage 1 and determining whether complaints have been handled fairly for customers. You will be empowered to make independent decisions on complaint outcomes, mitigate organisational risk, and ensure that reviews are conducted with appropriate rigour to withstand external scrutiny whilst maintaining positive customer relationships. Lead on reviewing stage 2 complaints, conducting thorough assessments of stage 1 investigations to ensure they have been comprehensive, fair and compliant with regulatory...

Purchase Ledger Clerk Near Telford Temp to Perm 37.5 hours per week - 8.30am - 4.30pm Monday - Friday Salary - £26,000 - £29,000 per annum Prince Personnel are working with a great business who are based to the East of Telford. Reporting to the Finance Manager, the Purchase Ledger Clerk will support a small and busy finance team by processing purchase ledger transactions. You will be responsible for: * Process and match invoices, ensuring appropriate authorisation and accurate coding * Maintain supplier records and ensure changes are properly authorised * Reconcile supplier accounts and resolve discrepancies and queries * Respond to supplier and internal finance queries promptly * Manage payment schedules and prevent duplicate payments * Process payment runs in line with agreed terms and authorisation procedures * Administer corporate card transactions and expense claims * Reconcile purchase ledger accounts and support month-end reporting * Assist...