3 jobs found in Brownhills

Your new company A fantastic opportunity has been registered for an Interim Head of Financial Planning (MTFP) within a Local Government Authority based in the West Midlands. This role offers the chance to shape and influence the financial future of a major council, reporting directly to the Director of Finance and acting as a trusted advisor to Members, the Corporate Leadership Team, and Directorate Heads of Finance. Your new role Your role as Interim Head of Financial Planning (MTFP), you will play a central role in shaping how financial resources are managed across all areas of this large public sector organisation. Your day-to-day responsibilities will see you leading a talented team of 3, focused on providing insightful analysis, robust reporting, and strategic advice that supports both immediate operational needs and long-term ambitions. You will work closely with senior leaders to ensure that all financial planning activities, from budget setting to monitoring, are executed...

Job Title: Case & Claims Handler Contract Type: Fixed Term Contract (3 Months) Location: Coleshill Working Hours: Monday to Friday, 9:00am - 5:00pm - can be flexible Pay rate - 14.00ph We are seeking highly motivated and detail-oriented Case & Claims Handlers to join a dedicated taskforce focused on resolving outstanding customer cases and claims. This is a high-intensity, short-term assignment designed to improve customer experience, resolve historical issues, and support customer retention through efficient case management. The successful candidates will investigate customer claims, identify root causes of issues, implement corrective actions, and ensure customers are kept informed throughout the resolution process. Key Responsibilities Investigate customer cases and claims, with a primary focus on: Stock balance and pricing discrepancies Resolve cases efficiently and accurately to meet customer requirements. Process credits, stock adjustments, and other...

Aged Debt Supervisor Bournville, West Midlands 6 Month Contract £20.35 per hour Responsibilities: * Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries * Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed * Conduct Overdues/Invalids meetings with Commercial * Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received * Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer * Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle * Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends * Liaise...