2 jobs found in Enfield

Payments and Care Charging Manager 📍 London Borough | Hybrid Working 💰 PAYE: £224.59 per day / Umbrella: £302.65 Per Day 📅 Contract until December 2026 🕒 Full Time We are currently recruiting for an experienced Payments and Care Charging Manager to join a busy Adult Social Care Finance service within a London local authority. This is an excellent opportunity for a finance professional with strong Adult Social Care experience to lead a specialist team delivering payments, care charging, financial assessments, debt management and direct payment processes in line with the Care Act and statutory guidance. Key Responsibilities * Manage and develop a Payments and Care Charging team delivering high-quality financial operations across Adult Social Care * Oversee billing, payment cycles, financial assessments, debt recovery and income collection activities * Ensure compliance with Care Act legislation, local authority financial regulations and statutory guidance * Lead on...

Senior Customer Relations Officer 6-Month Contract | Hybrid – Croydon | Up to £330 per day We are currently supporting a leading global insurance organisation with the appointment of two Senior Customer Relations Officers on an initial 6-month contract basis. This position sits within the customer relations and complaints function, focusing on complex complaint investigations and Financial Ombudsman Service (FOS) referrals across general insurance products. The successful candidates will play a key role in delivering fair customer outcomes while ensuring regulatory compliance and maintaining high service standards. Overview: The role is responsible for managing complex and escalated customer complaints from receipt through to resolution, including cases referred to the Financial Ombudsman Service. You will work closely with internal stakeholders, claims teams, underwriting and legal functions to investigate concerns thoroughly and deliver well-reasoned final responses in line...