30 jobs found in Feltham

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. * You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. * You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage. * You will acknowledge...

PURPOSE SUMMARY To contribute to the Retailer Services and Credit Control Department by completing all relevant transactions, with particular emphasis on finance activities, on both portfolios. To act as a primary point of contact for our network, managing the end-to-end retailer setup process and ensuring all retailers are supported to meet regulatory standards. You will contribute to the delivery of first class customer service by responding to and resolving enquiries through the provision of timely, accurate information and the efficient completion of all financial transactions. Through day-to-day actions, ensure compliance with all regulatory requirements, specifically the Consumer Duty, ensuring that our partners are supported in delivering clear, fair, and value-driven outcomes to the end consumer. KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: Minimum of A levels or equivalent Experience in the automotive or consumer finance industry preferred Minimum 2 years’ experience in...

Job Title:          Sales Administrator x 2   PURPOSE SUMMARY: The Sales Administrator will work support the processing of new business through our Point-Of-Sale System. PRINCIPAL ACCOUNTABILITIES: Process finance proposals in our Point-Of-Sale online system; entering customer personal details and finance quote figures Monitoring system updates on the status of finance proposals & transposing this into a customer portal system Work closely with our internal Underwriting and Payout departments to progress proposals successfully through our Point-Of-Sale online system e.g. contacting customers for additional proofs, uploading documents, challenging declined decisions General administration To assist line manager with their specific departmental responsibilities and to adhere to all regulations and requirements DIMENSIONS / BUDGETS: This is an office based role Monday to Friday | 9am – 5.30pm/9.30 to 6pm (Rota dependent) - WFH 2 days when full training is completed...

Complaints Investigator Location: Hybrid – Brent Area Pay Rate: £30.88 per hour About the Role: We are seeking an experienced Complaints Investigator to support the Complaints and Casework Manager in delivering a high-quality, responsive complaints service across. This is a key role involving complex investigations, stakeholder engagement, and driving service improvements across multiple departments. Key Responsibilities: Lead and undertake corporate and statutory complaint investigations across all services Manage and oversee Stage 2 complaints, including drafting responses on behalf of Corporate Directors Provide updates on high-profile and sensitive cases to senior leadership, including the Chief Executive and Leader Produce detailed investigation reports with clear findings and actionable recommendations Identify trends and support departments in learning from complaints to improve service delivery Make decisions on corrective actions and compensation where appropriate...

A senior finance leadership role with genuine breadth, profile and influence. This is a fantastic opportunity for an experienced local government finance leader to take on a pivotal maternity cover post supporting a major Residents and Housing portfolio. Sitting at the heart of a high-demand, high-visibility service area, this role offers the chance to lead across some of the most important and financially sensitive parts of a council’s operation. You will be the senior finance lead for the Housing General Fund, the HRA, and the wider Resident Experience portfolio, with a particularly important focus on Temporary Accommodation, homelessness-related pressures, housing operations and customer-facing services. This is not a role for someone who wants to sit in the background. You will work closely with senior directors, members and heads of service, providing clear strategic advice, robust challenge and high-quality insight across a complex and fast-moving agenda. You will need to be...

Position: Senior Financial Accountant Location: Woking, England (Hybrid, on-site as required) Salary: £550–£600/day Start: ASAP Role Overview: Provide senior financial leadership for the Pension Fund, managing fund accounting, reporting, controls, budgeting, and stakeholder engagement. Hands-on role supporting year-end processes and business-as-usual operations. Key Responsibilities: * Maintain robust financial controls, reconciliations, and compliance. * Manage budgeting, forecasting, and cash flow operations. * Oversee pension fund accounts, annual report preparation, and audit readiness. * Prepare and present financial reports for committees and senior leadership. * Lead a small finance team; provide direction, support, and prioritisation. * Deputise for Head of Pensions – Resources as needed. Essential Experience: * Fully qualified accountant (ACA / ACCA / CIPFA). * Strong LGPS/public sector finance experience. * Skilled in financial systems, data...

Hybrid | Surrey 3-Month Contract (Potential Extension) Start: ASAP Rates: £550 to £650 per day We are working with a well-established public sector pension fund to recruit an experienced Senior Financial Accountant to support during a critical period. This is a high-impact, hands-on contract role where you will take ownership of core financial operations, ensuring continuity, strengthening controls, and supporting key reporting cycles - including year-end. The Role of the Finance Manager As a senior member of the finance function, you will lead on fund accounting, reporting, and financial governance, while working closely with senior stakeholders and decision-makers. This is a delivery-focused assignment suited to a contractor who can quickly embed, take control, and add value from day one. Key Responsibilities of the Finance Manager: Lead financial controls, governance, and risk management Oversee budgeting and forecasting for the Pension Fund Manage cashflow, banking...

Kerry Robert Associates are proud to be representing a prestigious luxury hotel in Central London, seeking an experienced Financial Controller to step in and make an immediate impact, on a fixed-term contract of up to 3 months. This is a hands-on opportunity overseeing a small team of 2 in finance, ideal for a confident self-starter who can hit the ground running in a fast-paced, high-end hospitality environment. Key highlights: * Lead all core financial operations including month-end, cash flow, forecasting, P&L, VAT returns, budgeting, balance sheet & AP * Oversee all financial procedures for the hotel and maintain strong financial controls * Report directly to Group FD, whilst working closely with the Hotel General Manager * Hold regular meetings with Heads of Department Requirements * Immediately available * Proven Financial Controller experience within hotels (essential) * Strong systems knowledge – i.e. Opera, SAP, Procure Wizard * Advanced...

Job Title: Interim Financial Controller Rate: £500 – £600 per day (Inside IR35) Duration: 12 Months Location: London (City) – 3 Days On-Site Role Overview Interim Financial Controller required to lead the finance function and ensure balance sheet integrity for a 12-month term. This role balances "hands-on" month-end delivery with the management of a small team and the year-end statutory process. Key Responsibilities * Financial Control: Lead month-end/year-end close and maintain the General Ledger. * Reporting: Prepare Statutory Accounts (UK GAAP/IFRS) and coordinate external audits. * Insurance Operations: Manage technical premium/claims reconciliations and IPT/VAT filings. * Regulatory Support: Provide financial data for Solvency II Pillar 3 and QRT submissions. * Team Leadership: Oversee a small transactional finance team (AP/AR). Requirements * Qualification: ACA/ACCA/CIMA with 5+ years PQE. * Sector: Mandatory...

Finance & MI Reporting Manager London/Hybrid 9 months Contract Day rate from £500 DOE via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for a Finance & MI Reporting Manager to...

Head of Business Partnering - Interim Spencer Clarke Group are working closely with a London Borough to appoint an Interim Head of Business Partnering. This is a senior leadership role focused on leading a finance business partnering function, providing strategic financial advice, and supporting decision-making across the Council. What's on Offer Rate: £600 per day PAYE (c. £800 per day umbrella) Contract length: Full-time (36 hours per week) Hybrid working Inside IR35 Start: Early May The Role The successful candidate will lead the delivery of a comprehensive Financial Management and Business Partnering service across corporate and operational areas. Key responsibilities: Leading a team delivering financial management and business partnering support Acting as a key contact for senior stakeholders including Directors and Cabinet Members Providing clear financial advice, insight and challenge to support decision-making Supporting budget setting, financial planning and...

Your new company A highly regarded, fast‑paced organisation operating in a regulated, financial services environment, committed to strengthening operational excellence through robust governance, efficient processes and modern technology. The business is investing in its core operations and systems to support growth and improve the internal user experience. Your new role As Business Operations Manager, you will take ownership of the end‑to‑end MSP, Shared Service and Purchase‑to‑Pay service, ensuring it operates efficiently, compliantly and with a strong focus on service quality.This role is accountable for operational performance, governance and the ongoing stabilisation and optimisation of a newly implemented P2P platform (IVP EAS). You will act as the primary business owner of the P2P service, managing a third‑party Managed Service Provider and working closely with Finance, Technology and wider business stakeholders to drive continuous improvement. Key responsibilities...

Your new company A well-established global investment and asset management organisation with operations across Europe, the Middle East and Africa. The business manages assets on behalf of institutional clients and operates within a regulated financial services environment. The organisation is known for its international footprint, strong governance framework and collaborative finance function, working closely with global and regional stakeholders. Your new role As an EMEA Finance Manager (contract), you will play a key role within the regional finance team, reporting to the EMEA Financial Controller. You will be responsible for overseeing management and financial reporting across the EMEA region, ensuring accurate, timely and compliant information is delivered to senior stakeholders.Your role will span management reporting, statutory reporting, audit coordination and regulatory support, alongside involvement in regional integration and process improvement initiatives. You will...

My market leading Client is urgently recruiting for a commercially focused Product Owner, ideally with a strong financial bias to drive the success of their products. This role will play a critical part in ensuring their products meet user needs while delivering measurable business and financial value. An accountancy or finance background would be a significant advantage, enabling the successful candidate to act as a trusted partner across Product, Finance, and Delivery teams. Key Responsibilities Act as a voice of the customer and the business. Fundamentally, the Product Owner is a business partner for their specific product(s), ensuring alignment between user needs and commercial objectives. Serve as a gatekeeper of scope, ensuring focus is maintained and that only value-driven work is delivered. Align the product vision and roadmap to support user needs, strategic priorities, and financial outcomes. Monitor product performance, identifying opportunities for improvement and...

Pertemps Network Group are currently recruiting for an experienced Pensions Specialist to join the Finance team of a Reputable Housing Provider. This is a key technical role responsible for managing employer participation within the Local Government Pension Scheme (LGPS), including admission agreements, bonds, guarantees, and employer lifecycle management. The successful candidate will act as a technical reference point for LGPS legislation and will play a central role in managing relationships with legal advisors, actuaries, auditors, and external stakeholders. This role requires strong technical LGPS knowledge and experience managing employer onboarding and cessation processes. This is an excellent opportunity for an experienced LGPS professional seeking a technically focused role within a collaborative and supportive environment. Reports To: Head of Pensions Location: London (Hybrid Working) Rate: £27–£29 per hour PAYE Working Pattern: Hybrid – 2 to 3 days per week in...

Finance Business Partner London/Hybrid 3 months contract initially £400 per day via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is a leading global centre for the study of Asia, Africa, and the Middle East, renowned for its interdisciplinary approach to teaching and research. It brings together expertise in languages, cultures, and societies with a strong focus on addressing contemporary global challenges. With a commitment to diversity, social justice, and academic excellence, it serves as a hub for critical thinking and innovative...

I am seeking an experienced Finance Manager to join a leading insurance business based in London on an interim basis. This is a backfill role, offering an excellent opportunity to step into a well-established finance function and provide continuity during a period of transition. Key Responsibilities * Oversee day-to-day financial operations, ensuring accuracy and timeliness of reporting * Manage month-end and year-end close processes * Prepare and review management accounts and financial statements * Partner with senior stakeholders across the business to provide financial insight and support * Ensure compliance with regulatory and reporting requirements within the insurance sector * Support budgeting, forecasting, and variance analysis * Drive process improvements and maintain strong financial controls Key Requirements * Qualified accountant (ACA, ACCA, CIMA or equivalent) * Proven experience within the insurance sector * Strong technical accounting...

Fraud Rule Analyst - AVP London/Hybrid Contract to September 2026 Day rate from £400 DOE via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for a Fraud Rule Analyst to join the...

Strategy Lead - Commercial & Specialty Insurance - 8-week contract - £775 per day (Inside IR35 Umbrella) - London / Hybrid (3 days a week on site) This is a rare opportunity for a senior insurance strategist to play a defining role at a leading international specialty broker during a period of ambition, growth, and transformation. We are looking for a commercially minded, high‑credibility strategist with deep insurance domain expertise to help set direction, architect the future operating model, and turn strategic ambition into executable change. You will operate at the heart of leadership decision‑making — building the strategic narrative, shaping growth priorities, and designing how the organisation competes, operates, and scales in an increasingly complex specialty insurance landscape. As Strategy Lead, Commercial & Specialty Insurance, you will act as a senior strategist with deep insurance expertise, helping to shape strategy for a leading international specialty...

Job Advertisement: Payments & Investigations Analyst Location: London (Hybrid) Duration: 12 months (likely extension) Working Pattern: Full Time Role Overview: We are seeking a detail-oriented Payments & Investigations Analyst to join our financial services team. In this pivotal role, you will ensure that daily operational tasks are completed accurately, on time, and in line with our established procedures. You will address issues proactively, maintain operational standards, and enhance our payment-related processes. Key Responsibilities: Manage group email inboxes, ensuring timely responses to all inquiries. Process payment-related investigations daily, resolving outstanding items efficiently. Execute daily cash pooling to meet customer target balances within set deadlines. Ensure all investigations are addressed within 24 hours, keeping all stakeholders informed. Oversee the SAA Messaging database, allocating incoming SWIFT messages to relevant teams. analyse and...