May 13, 2026
Job Title: Fraud Customer Advisor
Location: Edinburgh (Gogarburn) - Hybrid working available after training
Contract Type: 12-Month Temporary (potential to extend or become permanent)
Start Date: June 2026
Pay Rate: £13.75 per hour (up to £16.81 with shift allowance)
Hours: 35 hours per week, Monday-Sunday (8:00am - 10:00pm, including bank holidays)
Overview
A customer-focused role within financial services, specialising in fraud prevention and customer protection. Responsible for supporting customers who may be at risk of fraudulent activity, delivering high-quality service while ensuring compliance with regulatory standards and internal controls. This role contributes to safeguarding both customers and the organisation from financial crime.
Key Responsibilities
Identify and prevent fraudulent activity using risk indicators, internal systems, and fraud detection tools
Investigate customer cases thoroughly, analysing account activity and escalating complex issues where...
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CV-Library
Edinburgh, UK
Contractor