Aug 23, 2026
Senior Salmon are recruiting for a Claims Specialist / Technical Claims Lead in Alfreton to combine hands-on claims management with technical leadership and operational oversight. The role handles domestic, commercial, high-value, and major-loss insurance claims from initial instruction to completion.
Acting as the primary technical escalation point, you will provide expert guidance on complex scenarios, restoration strategies, and field coordination while ensuring compliance with SLAs, FCA guidelines, and GDPR.
Key Responsibilities & Duties
• End-to-End Claims Management: Manage high-value, complex, and routine property claims. Act as the primary contact for insurers, policyholders, loss adjusters, and surveyors, negotiating fair resolutions and authorising variations within your delegated authority.
• Technical Oversight & Quality Assurance: Mentor junior team members, review field technician logs, track drying programs, and ensure all documentation (moisture maps,...
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Alfreton DE55, UK
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