3 jobs found in Slough

You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status...

Corporate Collections Officer Location:  Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Pay Rate: £17.81 per hour Join Our Finance Team Are you an experienced finance professional with strong customer service skills and a passion for delivering excellent results? We're looking for a Corporate Collections Officer to join our Exchequer Services team and play a key role in maximising income collection while providing outstanding support to residents, customers and internal departments. This is an exciting opportunity to work in a fast-paced environment where you'll manage debt recovery, support financial processes and contribute to improving services across the organisation. About the Role: As a Corporate Collections Officer, you will be responsible for managing the recovery of outstanding invoices and debts, ensuring timely collection of income and maintaining accurate financial records. You'll work closely with customers, internal teams, legal services and external...

Position: Verification Analyst Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of a Verification Analyst As a Verification Analyst, you will manage a portfolio of customer accounts, ensuring that all claims are verified with the relevant backup and resolved in line with agreed KPIs. Working within a busy and supportive Accounts Receivable team, you will collaborate with Collections, Commercial Finance, and other teams to maintain the integrity of the ledger and ensure customer satisfaction. This is a varied role, offering continuous learning and development in a fast-paced corporate environment. Responsibilities of a Verification Analyst * Verify sales deduction claims and ensure all submissions are supported by signed commercial terms or deal sheets. * Manage disputes and queries efficiently, liaising with customers, Account Managers, and Collections teams. * Maintain accurate records of verified claims and ensure the...