2 jobs found in Windsor

You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status...

Marc Daniels are partnering with a FTSE-listed, market-leading organisation based in Maidenhead that is undergoing a period of rapid growth and transformation. This is a fantastic opportunity for a technically strong Senior Accountant to join a high‑performing finance team and play a key role in statutory reporting and performance analysis. This is a 12 month FTC Maternity Cover which requires the candidate to either be immediately available or have a short notice period The Role As a Senior Accountant, you will take ownership of key areas of financial reporting and support the month‑end process, working closely with both Group Finance and commercial stakeholders. You will be hands-on with statutory accounts preparation while also providing insightful analysis to support decision-making. Key responsibilities: Preparation of statutory accounts in line with relevant accounting standards, including IFRS 15 Supporting group reporting processes, ensuring accuracy and...