2 automotive jobs found

FINANCE DIRECTOR Interim to Permanent | Warwickshire | On-site Immediate or short-notice start required The opportunity An established SME manufacturer in the Warwickshire area is seeking a commercially minded, hands-on Finance Director or Senior Financial Controller to lead a significant finance transformation. The role will begin on an interim basis, with a genuine opportunity to move into the permanent Finance Director position. The immediate priority is to create a fully standalone finance function, transitioning the business away from its current shared-service arrangement. You will take ownership of the separation, establish the right controls and reporting, recruit and develop the finance team, and ensure the function can operate independently. This is a broad SME leadership role for someone who can move comfortably between detailed financial delivery and strategic commercial support. You will work closely with the leadership team, bringing greater financial...

You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status...