2 collections officer jobs found

We're working with a Local Authority in Warwickshire to recruit an experienced Benefits Officer. This position focuses on supporting residents to manage their rent and council tax through accurate assessment and administration of Housing Benefit and Council Tax Reduction claims. You'll provide tailored advice to customers, helping them understand their entitlements and access additional financial support, including Discretionary schemes and wider financial inclusion services. Key responsibilities include processing new claims and changes in circumstances, resolving queries, and carrying out in-claim reviews to ensure accurate and timely payments. You'll also review decisions when new information is received and liaise with the Single Fraud Investigation Service where required. We're looking for candidates with proven experience in Housing Benefit processing and strong working knowledge of Civica Open Revenues. Excellent attention to detail, communication skills, and the...

We are currently recruiting for an Accounts Administrator to join a well-established organisation based in Wakefield. This is an excellent opportunity for someone who enjoys working with numbers, thrives in a collaborative environment, and is looking to develop their finance career within a supportive team. The Role As part of a small, close-knit team, you will play a key role in ensuring financial transactions are accurately recorded and monitored. You’ll work closely with both internal departments and external partners, helping to maintain the smooth running of financial operations. Key Responsibilities Accurately process and reconcile incoming payments from third-party customers using SAP Review and track daily financial transactions to ensure accuracy and completeness Build strong working relationships with banks, cash collection partners, and internal teams Act as a key point of contact for finance queries, providing clear and helpful support Upload and review bank...