3 complaints investigator jobs found

Adecco are pleased to be recruiting for a PIP 1 Investigator to work within the Thames Valley Police Force Are you passionate about making a difference in public safety? Do you have the skills and determination to tackle serious and complex crime investigations? If so, we have an exciting opportunity for you! Position: PIP 1 Investigator (Serious and Complex Crime) Contract Type: Temporary Hourly Rate: £20.91 per hour Working Pattern: Full Time, Monday to Friday 37 hours per week Location: Aylesbury, Buckinghamshire As a vital member of our operational support team, you will play an essential role in managing and progressing criminal investigations. Your expertise will contribute significantly to delivering justice and ensuring the safety of our community. Key Responsibilities: Investigate: Plan, coordinate, and undertake investigations using the latest techniques and technologies to bring offenders to justice. Interview: Conduct interviews with suspects and witnesses to...

Regulatory Executive A leading automotive manufacturer has an immediate need for financial services / regulatory services professional to join the team. The purpose of this role is to investigate, manage, and resolve issues and claims within regulatory timeframes and protecting the brand's reputation. The Executive will track voluntary disclosures, complaints, claims progress, identify trends, and escalate concerns where necessary, ensuring all activity complies with regulatory timeframes and internal policies. Duties & Responsibilities Respond to voluntary disclosures from third-party firms. Resolve complaints and claims from Customers and third-party firms. Ensure all issues are handled within regulatory deadlines Maintain professional relationships with customers and third‑party firms, including making occasional outbound calls. Log and manage breaches in line with company policy and including carrying out root-cause analysis. Support continuous improvement by...

You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status...