8 customer service officer jobs found

Interim Finance Assistant – Gainsborough – up to £28,000   Our client a highly successful, fast-growing business based near Gainsborough is looking for Finance Assistant to join their busy finance team on an interim basis. Reporting to the Finance Manager you will be supporting the finance team in various admin & financial tasks.  This is a very busy and challenging role, essential within the finance function. In return: Your birthday off! Company Contributed Pension Social Events Training and Development Employee Assistance Programme Finance Assistant responsibilities include:   Assist with processing daily banking & setting up customer/vendor accounts and credit control Reconciling bank statements and accounts payable/receivable Entering Stock/Non-Stock invoices for payment in numerous currencies Assist when needed with handling customer queries and disputes via telephone, e-mail, and post Assistance with management accounts preparation Admin work as required...

Job Advert: Credit Controller Location: Prudhoe Job Type: Full-time (35 hours a week) Salary: £28,000 Are you an enthusiastic and detail-oriented finance professional looking for your next challenge? Our client is on the hunt for an Credit Controller to join their vibrant finance team! If you thrive in a supportive environment and are keen to develop your skills, we want to hear from you! Key Responsibilities: As an Credit Controller, you will play a vital role in keeping the financial wheels turning smoothly. Your duties will include: Accounts Assistant Duties: Assist with bank reconciliations and transaction postings Support month-end and year-end financial close processes Maintain and update financial records and documentation Liaise with internal departments to resolve invoice and payment queriesCredit Control Duties: Monitor customer accounts to identify outstanding debts Chase overdue invoices via telephone, email, and written correspondence Allocate incoming payments...

Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09:00–17:00 and 10:00–18:00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but...

Trilingual Credit Controller (English, Spanish & Italian) Location: Darlington (Hybrid - 3 days onsite / 2 days remote) Contract Type: 6-9 Months (Potential for permanent conversion) Pay Rate: £14 - £15 per hour Are you a multilingual finance professional looking to join a world-class Order to Cash organization? We are seeking a Credit Controller fluent in English, Spanish, and Italian to support our client's team in Darlington. In this role, you will be the driving force behind maximizing cash collection and minimizing bad debt, all while maintaining excellent customer relationships across client's European markets. The Role Collections Excellence: Manage a portfolio of accounts, achieving world-class past-due results and collection metrics. Process Management: Handle B2G invoicing, manual recharges, and the resolution of customer deductions. Compliance & Reporting: Perform month-end close activities, ad hoc reporting, and support internal/external audits...

Non-Financial Risk and Controls (1LOD) London/Hybrid 12 months contract Day rate from £550 via Umbrella Company dependant on experience Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for Non-Financial...

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. Based in Hammersmith - hybrid working with Wednesday and Thursday in the office. * You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer. * You will demonstrate a personal commitment and responsibility for providing a highly resolution-based service, aiming to resolve complaints at the first stage. * You will acknowledge...

Customer Services Advisor £23,842 per annum Bromley, Kent Fixed Term Contract Full - Time Join a team that puts people first. At Foresters Financial UK, we’re proud to deliver exceptional service to our members. As a Customer Service Administrator on a 6 month fixed term contract you will be joining our vibrant, supportive, customer service team. You’ll play a key role in supporting our customers and Financial Advisers from initial contact through to the end of their contract terms. This is a great opportunity for someone who enjoys speaking to customers, solving problems, working collaboratively, and delivering high-quality service in a fast-paced environment. What you’ll be doing: * Handling a high volume of inbound calls and enquiries with professionalism and care * Responding to customer correspondence via email and letter * Liaising with customers, Financial Advisers, and third parties to process instructions and resolve queries * Working closely with your...

I am recruiting for an experienced Credit Controller to support my clients' team through a period of growth, you will help to drive their mission of delivering exceptional service while minimising financial risk. If you’re someone who thrives on reducing financial losses through effective debt collection and enjoys building relationships with customers, we want to hear from you! This role is based onsite at my clients' offices in Sowerby Bridge and operates 5 days a week. Why You’ll Love This Role: * Provide a customer-focused service, ensuring clients' needs are met with care and efficiency. * Ensure the timely collection of payments, actively supporting debt collection targets. * Take action to manage overdue debt and monitor customer statuses, reducing potential risks. * Work to maximise customer retention by collecting payments and arranging manageable payment plans, all while minimising bad debt exposure. * Offer support to customers and colleagues with debt,...