1 customer support administrator jobs found

Credit Control Administration Key Duties and Responsibilities * Proactively contact customers to chase outstanding payments. * Monitor customer account balances and ensure timely collections in line with agreed credit terms. * Liaise with the sales and customer service teams regarding disputed invoices or delayed payments. * Escalate high-risk accounts or non-payment issues to the Finance Manager * Set up and maintain accurate customer records in the accounting system. * Allocate incoming payments against the correct invoices. * Monitor and manage credit limits, placing accounts on hold where necessary. * Assist with the preparation of weekly/monthly aged debtor reports. * Support monthly statement runs and ad hoc customer account reconciliations. * Help with the preparation of internal reports for management review. * Rebate & Claim back Calculations. * Customer Sales Reporting. * Ensure all documentation is filed accurately (digitally...