2 recovery worker jobs found

Large Housing Association requires a temporary Complaints Reviewer. The Complaints Reviewer is a specialist role within the Complaints Service, responsible for dealing with stage 2 complaints, ensuring that complaints escalated to stage 2 are thoroughly reviewed, fairly assessed and resolved in line with regulatory requirements and best practice. Responsibilities: Conducting comprehensive reviews of stage 2 complaints, assessing the quality and rigour of investigations completed at stage 1 and determining whether complaints have been handled fairly for customers. You will be empowered to make independent decisions on complaint outcomes, mitigate organisational risk, and ensure that reviews are conducted with appropriate rigour to withstand external scrutiny whilst maintaining positive customer relationships. Lead on reviewing stage 2 complaints, conducting thorough assessments of stage 1 investigations to ensure they have been comprehensive, fair and compliant with regulatory...

£400-£450 per day (Inside IR35) Remote working with occasional on-site presence 6-month contract (potential to extend) We are working exclusively with a well-regarded local authority seeking an experienced DSG Financial Analyst to support its education finance team during a critical period of financial planning and budget management. This is an excellent opportunity for a local government finance professional with strong Dedicated Schools Grant (DSG) experience to make an immediate impact within a collaborative finance function. The Role You will provide specialist financial analysis and business partnering support across DSG-funded services, helping to strengthen financial planning, forecasting and reporting. Working closely with senior finance colleagues and education services, you'll provide robust financial insight to support strategic decision-making. Key responsibilities include: Leading on DSG financial monitoring, forecasting and budget analysis. Supporting High Needs...