1 service manager jobs found

One of London's most vital transport operations are currently seeking a commercially minded Contracts Manager to oversee one of London's most iconic transport experiences. Role: Contracts Manager Duration: 6-month contract Pay: £500 p/day (Inside IR35) Location: London (2/3 days onsite)In this role, you'll be stepping into a fast-paced environment where your ability to challenge, influence and drive measurable improvement will directly impact service performance and customer experience. Key Responsibilities: Take full ownership of a complex, large-scale contract - Review obligations, identify gaps, and drive improvements Challenge and influence an external operator to deliver against KPIs and contractual commitments Lead performance monitoring, tracking issues, risks and outcomes in a structured, evidence-led way Build and strengthen governance frameworks to improve accountability and oversight Act as the key point of coordination between internal stakeholders and external...