Jun 07, 2026
Dispute Resolution Officer (Adjudicator) | £33,600 plus bonus| Hybrid Liverpool | 12-Month Fixed Term
Are you an experienced dispute resolution or complaints professional with a solid grounding in consumer law? Looking for a role that gives you real autonomy, hybrid working, and the chance to make a genuine difference every day?
The Motor Ombudsman — the UK's only dedicated automotive Ombudsman — is expanding its Liverpool team and looking for a Dispute Resolution Officer (Adjudicator) to join us on a 12-month fixed term contract.
The Role
You'll manage a caseload of mid-to-high complexity disputes between consumers and accredited automotive businesses, assessing evidence, applying consumer and contract law, and reaching clear, impartial decisions. You'll communicate those decisions professionally to both parties and keep your cases moving at pace.
This is a role for someone who is analytical, organised, and thrives working independently — with a great team around them....
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Liverpool, UK
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