4 complaints officer jobs found

Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: £21.91 per hour (PAYE) or £28.57 per hour (Umbrella)This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary...

We are seeking temporary Contracts and Data Officers to support waste disposal and HWRC contracts within a busy local authority service. The role includes monitoring contractor performance, analysing complex payment mechanisms, ensuring accurate reporting, validating invoices, and processing payments, alongside managing stakeholder queries, attending contract meetings, and undertaking site inspections. This is a fast-paced role in a regulated environment requiring strong analytical skills and attention to detail. An understanding of contract management within a regulated environment (waste/local authority) experience is desirable. Responsibilities:- * Assist with work allocation, recruitment, motivation, training, welfare and discipline issues as appropriate, proactively managing conflicting demands from clients, customers and services users. * To assist with the management of all procedural aspects and data specific elements of managed contracts in line with their...

We are recruiting for an experienced Temporary Accommodation Compliance Officer to support a local authority in ensuring its temporary accommodation portfolio remains safe, compliant and meets all statutory and regulatory requirements. This is an excellent opportunity for a compliance professional with experience in housing, property or local government who is passionate about delivering safe accommodation for residents. Key Responsibilities Monitor and manage statutory compliance across the temporary accommodation portfolio. Ensure compliance with fire safety, gas safety, electrical safety, water hygiene, asbestos and other landlord statutory obligations. Track compliance programmes, certificates and remedial actions, ensuring all works are completed within required timescales. Liaise with contractors, managing agents and internal teams to coordinate inspections, servicing and remedial works. Carry out compliance audits and property inspections, identifying risks and ensuring...

Collins Solicitors is an award winning, multi-service solicitors firm based in Central Watford. We are seeking a Paralegal to join us on an initial temporary, full-time contract. The role will contribute to maximising departmental profitability whilst maintaining client care standards, by supporting solicitors with tasks of an administrative and legal nature. We are looking for candidates with a keen interest in personal Injury and clinical negligence. Tasks will include: * Ensure the confidentiality and security of all Firm and client documentation and/or information * Issue the client care documents at the relevant time * Ensure that continuing contact is maintained with the client even if a matter is going through a period of inactivity for a perfectly justified reason * Deal with routine and difficult enquiries from telephone callers and clients effectively and efficiently and to ensure that all clients complaints are dealt with professionally and promptly at all...