2 housing income officer jobs found

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in Hertfordshire. What the Job Will Be Doing * Manage tenancies effectively, assessing household needs and signposting residents to appropriate support. * Review tenant circumstances regularly and advise on suitable future housing options. * Oversee mixed‑tenure patches, ensuring compliance with policies for leaseholders, shared owners and managing agents. * Represent the organisation at court and external meetings, acting as a key liaison with community stakeholders and resident groups. * Prepare and present court documentation to support legal action when required. * Work collaboratively across teams to deliver a seamless, customer‑focused housing service. * Reduce rent and service‑charge arrears through proactive income management. * Manage antisocial behaviour cases and tenancy/lease breaches, working with internal and external...

A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services...