1 service designer jobs found

A leading regional law firm is seeking an IT Trainer / Process Analyst to join their team in Norwich, Norfolk. You will support the delivery of IT training and process improvement initiatives across the business. This is an 18-month fixed-term contract offering the opportunity to work closely with staff at all levels, helping improve technical capability, system adoption and operational efficiency. The successful candidate will be responsible for delivering engaging IT training, supporting users across a range of systems and working with departments to review, document and improve business processes. The Role • Identifying IT training needs across the business • Designing and delivering training on Microsoft 365 applications, including Word, Excel, Outlook, Teams and Copilot • Delivering training on practice management, case management and document management systems • Leading IT inductions for new starters • Producing and maintaining training materials, user guides, process...