1 jobs found in Gateshead

Role - Income Officer Duration - 6 Months Rate £22-27 per hour * Responsible for managing rent accounts and reducing arrears through early intervention and consistent monitoring. * Negotiate realistic repayment arrangements and conduct affordability assessments to support sustainable outcomes. * Initiate and manage legal action where required, including notices, court referrals, and liaison with legal representatives. * Work with internal teams and external agencies to support vulnerable residents and maximise household income. * Maintain accurate records, meet performance targets, and ensure compliance with policies and procedures