Sep 13, 2026
Income Officer
3-Month Contract | Immediate Start | Hybrid Working
A Surrey based social housing provider is looking for an experienced Income Officer to join their team on an initial 3-month contract with an immediate start available.
This is an excellent opportunity to manage your own patch, take ownership of rent arrears cases and make a real impact on income collection and tenancy sustainment.
Key Responsibilities
Manage a caseload of rent arrears accounts from early intervention through to legal action
Negotiate affordable repayment arrangements with tenants and support them in sustaining their tenancies
Conduct home visits, telephone interviews and correspondence with residents
Provide advice on welfare benefits, Universal Credit and income maximisation
Prepare legal documentation for court proceedings and attend hearings where required
Work closely with internal teams and external agencies to support vulnerable residents
Maintain accurate case records and ensure...
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Surrey, UK
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