4 customer service retention specialist jobs found

This is an exciting opportunity for a Collections Specialist to join a professional services firm in Sheffield on a temporary 6-month basis. You will play a key role in supporting the Accounting & Finance department by ensuring timely and accurate collections. Client Details This professional services firm is a well-established organisation operating in the Sheffield area. They specialise in providing expert services to a variety of clients and are known for their focus on excellence and precision within the Accounting & Finance sector. Description Manage and monitor accounts to ensure timely collection of outstanding payments. Communicate with clients to resolve billing discrepancies and payment issues. Prepare and maintain accurate records of collection activities. Support the Accounting & Finance team with reconciliations and reporting. Ensure compliance with company policies and industry regulations during the collection process. Respond promptly to client...

Compliance Specialist 💷 £27 - £28 per hour (Umbrella Company Rate) 📍 Coventry We are looking for a Compliance Consultant to join our established team, reporting to the Process Delivery Manager. This is an excellent opportunity for someone with experience in data protection, compliance or HR operations who enjoys working in a fast-paced environment where accuracy, organisation and collaboration are essential. In this role, you will be responsible for supporting compliance with the General Data Protection Regulation (GDPR) by managing end-to-end Data Subject Access Requests (DSARs), Pre-Action Protocol (PAP) requests and other information requests from employees and external organisations. As these requests are subject to statutory deadlines, you'll play a critical role in ensuring they are handled accurately, efficiently and in line with legal requirements. 📋Key Responsibilities Manage the end-to-end process for Data Subject Access Requests (DSARs), PAPs and other information...

Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position. Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas. Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the...

Job Title: Homelessness Caseworker Salary:£32 Umbrella per hour Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Role Purpose The Caseworker plays a key role in delivering high-quality homelessness prevention, relief and housing advice services to residents. Working within the Housing Needs and Homelessness Service, the postholder will manage a varied caseload, providing proactive, person-centred support to prevent homelessness, relieve homelessness where prevention is not possible, and help residents secure sustainable housing solutions. The role involves carrying out statutory homelessness assessments, developing Personalised Housing Plans (PHPs), managing prevention, relief and main housing duty cases, supporting move-on from temporary accommodation, and providing specialist housing advice. The Caseworker will work collaboratively with internal departments, Registered Social Landlords (RSLs), landlords, voluntary organisations and other partner agencies to...