2 jobs found in Deeside

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong...

Project Procurement Manager Location: Manchester / Hybrid Contract: 6-9 Month Rolling - Inside IR35 Rate: Umbrella : £54/hr or £40 per hour -PAYE We're working with a world-leading organisation in the Energy sector, delivering cutting-edge products, solutions, and services across the full energy value chain. They are seeking a skilled Project Procurement Manager to support high-value, complex projects. The Role As a Project Procurement Manager, you will play a key role in delivering procurement strategies, managing supplier engagement, and driving value across engineered and bespoke product environments. Key Focus Areas We are particularly interested in candidates with: Strong Project Procurement experience within complex delivery environments Progression towards or completion of CIPS (Level 6 / MCIPS preferred) Experience sourcing engineered or bespoke products / solutions Background in Civil Construction (highly desirable) - though other industries will be considered.Key...