3 jobs found in Edinburgh

Delivery Project Manager / Lead | Financial Services | Pensions | CIPs | Hybrid - 2 days per week in the office - 3 days working from home | 6 Months Contract | £690/day Inside IR35 | EDINBURGH | In this role you will lead a small team to deliver a data cleanse project across multiple workstreams. Previous experience within Financial Services is essential to this role and any Pensions experience would be advantageous. Your Essential Skills and Experience: Previous experience working within Financial Services / Pensions Proven experience of Project Management / Leadership Must be strong in decision making and taking ownership Operational experience Customer journey experience Pragmatic way of thinking and ability to foresee Excellent communication skills Location: Edinburgh Hybrid: 2 days in the office / 3 days working from home Pay Rate: £690/day Inside IR35 (You will work via an Umbrella company) Contract: 6 Months Adecco acts as an employment agency for permanent...

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Glasgow, Scotland - Hybrid Working (1 day per week onsite, rest remote working) We are seeking an accomplished Scotland based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands‑on operational leadership with TOM delivery, supporting both day‑to‑day performance and transformation. The role will require the successful candidate to travel onsite to Glasgow once a week, to operationally support the teams in the office. Please note travel expenses are not paid and candidates must be located in Scotland. Key experience required: Senior Contact Centre Operations leadership within Insurance or Financial Services - ESSENTIAL Management of large, multi‑channel contact centres (250+ FTE) Proven delivery of...

Your new company and role You will be joining a key organisation within Scotland's public sector. This is a 6-month contract opportunity (inside IR35) offering a day rate of £550, with a hybrid working model. As Change Manager, you will play a key role in delivering and embedding transformation across a diverse portfolio of programmes and projects. Working across business-critical initiatives, you will lead change activity aligned to recognised frameworks such as ADKAR, ensuring successful adoption and long-term sustainability. You will collaborate with a broad range of internal and external stakeholders, including senior public sector partners, driving effective communication, engagement and alignment. The role will span multiple work streams, including IT system implementations and facilities improvement. A key part of your remit will be ensuring robust knowledge transfer, minimising disruption, and enabling teams to transition effectively to new ways of working. You will...