4 jobs found in Wednesbury

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: West Midlands - Hybrid working options available - Candidates UK wide can be considered We are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands‑on operational leadership with TOM delivery, supporting both day‑to‑day performance and transformation. The focus of this role is the operations management of the contact centre teams in Cardiff and Glasgow. Some travel is expected as part of the role, so flexibility as and when required is needed. Strong people management (performance management, reviews, appraisals etc) and day to day operational experience is key for this role. Key experience required: Senior Contact Centre Operations leadership within...

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: West Midlands - Hybrid working options available (Candidates UK wide can be considered) We are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands‑on operational leadership with TOM delivery, supporting both day‑to‑day performance and transformation. Key experience required: Senior Contact Centre Operations leadership within Insurance or Financial Services - ESSENTIAL Management of large, multi‑channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record...

Senior Project Manager - SaaS - Legal £600 - £625 per day (Inside IR35) Worcester - Hybrid Our client is a well known market leader who are looking for a Senior Project Manager to join their programme delivery team on a 6 month contract. You'll be responsible for the end to end delivery of two new solutions into the organisation, both within the legal solutions domain working as part of a wider business transformation programme. You'll have a proven track record as a project manager delivering end to end solutions in a fast paced and complex environment, managing 3rd party vendors and complex internal stakeholder relationships. You must have previous experience delivering end to end off the shelf / SaaS solutions in a client side environment. £600 - £625 per day (Inside IR35) Worcester - Hybrid Senior Project Manager - SaaS - Legal

Senior Project Manager - SaaS - Legal £600 - £625 per day (Inside IR35) Worcester - Hybrid Our client is a well known market leader who are looking for a Senior Project Manager to join their programme delivery team on a 6 month contract. You'll be responsible for the end to end delivery of two new solutions into the organisation, both within the legal solutions domain working as part of a wider business transformation programme. You'll have a proven track record as a project manager delivering end to end solutions in a fast paced and complex environment, managing 3rd party vendors and complex internal stakeholder relationships. You must have previous experience delivering end to end off the shelf / SaaS solutions in a client side environment. £600 - £625 per day (Inside IR35) Worcester - Hybrid Senior Project Manager - SaaS - Legal