2 relief support worker jobs found

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : OnsiteJOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service...

Property Manager Ipswich Contract £24.96 per hour PAYE or £33.66 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Property Manager To manage and lead the Property Department for Suffolk Fire and Rescue. Contribute to annual planning and delivery of Fire and Rescue Service objectives, on behalf of the Fire Authority and Senior Leadership Team, in line with the National Framework, the Fire and Rescue Services Act, NFCC guidance, green agenda and local priorities. To lead the Property workstream for the Service, maintaining its property portfolio, plan preventative maintenance programmes, manage reactive works, act as single point of contact for PFI, Vertas, corporate property, third party contractors and tenants on shared sites. Ensure the resource, systems and procedures within the Property workstream are resilient and consistently focused on the provision of a high-quality estates portfolio. This is one of many roles we are recruiting...