22 customer service jobs found

Customer Service Supervisor Swadlincote, up to £34,000 Permanent | Full time, Monday to Friday (flexible start and finish times) Office Based We're working with a growing, well-established business South Derbyshire currently looking to appoint an experienced Customer Service Manager to lead and develop their customer support function. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences while driving team performance. The Opportunity... You'll take ownership of a busy customer service operation, leading from the front to ensure high standards, strong team engagement, and continuous improvement across the function. This role offers real scope to make an impact, influence processes, and shape the customer journey within a business that is continuing to expand. Key Responsibilities: -Lead, motivate, and develop a customer service team to achieve KPIs -Oversee...

We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience exporting medicines to their customers in over 70 countries across 6 continents. * Customer Services Manager * Location - Watford * 1 year fixed term contract with a review * Salary £40,000 * Hybrid working from home 2 days a week * Hours are Monday to Friday days (37.5 hours) * Bonus - Performance related * Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase...

Spa Manager - from £16.00ph + On-site accommodation Lead a thriving spa team in a stunning hotel setting with weekly pay We're recruiting for a Spa Manager to join a beautiful hotel setting in Blackburn. This is a fantastic opportunity for an experienced professional to take the lead within a well-established leisure environment, combining hands-on leadership with a focus on exceptional guest experience. Based in Blackburn, you'll play a key role in driving standards, supporting your team, and ensuring the spa operates smoothly day-to-day. This Spa Manager role offers the chance to work in a high-quality environment where service and guest satisfaction are at the heart of everything. Why apply / What's in it for you? You'll enjoy on-site accommodation You'll benefit from weekly pay for added flexibility You'll work within a supportive hotel environment You'll gain valuable experience in a premium leisure settingKey Responsibilities: As Spa Manager, you'll take ownership of...

Job Title: Property Manager Location: Slough and some work out of East London head office Contract: Rolling 3-month contract Rate: £25-£27 per hour (Umbrella) Overview A Housing Association in Slough is seeking an experienced Property Manager to support the effective management of a residential portfolio. This is a customer-facing role requiring strong estate management, tenancy management, and maintenance coordination skills. Key Responsibilities Deliver a responsive, efficient and customer-focused estate management service Manage tenancies and licences, including processing lets and fast-paced move-ins Conduct regular estate walkarounds and weekly inspections across the patch Carry out Health & Safety checks and follow up on Fire Risk Assessment actions Monitor maintenance issues, raise repairs and manage contractors through to completion Manage voids effectively, supporting rental income and minimising void periods Liaise with internal teams, third-party...

Job Title: Parking Manager Location: Romford (Hybrid working available, 3 days office / 2 remote) Hourly rate £31.72 PAYE / £41.54 Umbrella per hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Are you an experienced Parking Manager with a strong track record in enforcement operations, service improvement and leadership? We're looking for a dynamic and forward‑thinking professional to lead our Parking Service-driving excellence, shaping change and delivering high‑quality, customer‑focused outcomes. 🔎 About the Role As Parking Manager, you will play a central role in managing all aspects of parking enforcement, back‑office operations, debt recovery, appeals, permit processing and service development. You'll oversee performance, ensure compliance with legislation and codes of practice, and provide strategic leadership to drive continuous improvement. You will also act as a senior...

Blue Arrow has an exciting opportunity for an Experienced Duty Manager to join our excellent team at this busy country hotel for the season (April - October). This is a Seasonal job starting in April until October 2026. Due to the location applicants must be car owner or be able to relocate and live in. This is based around Loch Lomond area. The ideal applicant will have a minimum of 3 years of Food and Beverage management experience, ideally in a high volume unit like a holiday camp or nightclub environment. Duties include: - Staff management - Providing excellent customer service - Adhering to Health and Safety and Food Hygiene rules - Maintaining Operational procedures and budgets - Stock ordering - Monitoring daily operations of the business The ideal candidate will have: - Previous experience as Food and Beverage Manager role - A Personal License - Be available to live in or driving to the venue If this role interests you please apply today. Blue Arrow is proud...

Position: Hospital Cleaning Supervisor Contract Type: Temporary, Full Time (37.5 hours per week: 5 days out of 7) Salary: £15 - £16 per hour + Holiday Pay + Additional Benefits Location: Romford, Essex Are you committed to maintaining high standards of cleanliness and confident in leading a team to deliver excellent service? Adecco Romford & London East are seeking a Cleaning Supervisor to join a busy team in a health service. As a Cleaning Supervisor, you will be responsible for delivering a high-quality, efficient, and cost-effective service across areas and departments. You will lead, support, and motivate a team of cleaning staff, ensuring cleaning standards are consistently met. Key Responsibilities Supervise and allocate domestic staff, preparing weekly rotas and managing workloads effectively Monitor cleaning standards and implement corrective actions when required Manage the distribution and control of cleaning materials and equipment within budget Recruit,...

Spa Manager - from £16.00ph + On-site accommodation Lead a thriving spa team in a stunning hotel setting with weekly pay We're recruiting for a Spa Manager to join a beautiful hotel setting in Blackburn. This is a fantastic opportunity for an experienced professional to take the lead within a well-established leisure environment, combining hands-on leadership with a focus on exceptional guest experience. Based in Blackburn, you'll play a key role in driving standards, supporting your team, and ensuring the spa operates smoothly day-to-day. This Spa Manager role offers the chance to work in a high-quality environment where service and guest satisfaction are at the heart of everything. Why apply / What's in it for you? You'll enjoy on-site accommodation You'll benefit from weekly pay for added flexibility You'll work within a supportive hotel environment You'll gain valuable experience in a premium leisure settingKey Responsibilities: As Spa Manager, you'll take ownership of...

Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project. Your role: * To support/deputise the Centre Manager with day-to-day operations and overall site management. * Ensure robust Health & Safety and Fire Safety procedures are maintained * To conduct viewings...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...

We're recruiting an experienced Housing Manager to join a local authority on a 12-month contract, stepping into a key leadership position within the housing service. This is an urgent requirement due to a departing manager and offers the opportunity to take ownership of a high-performing team, managing both operational delivery and strategic oversight across housing management functions. This is a community-based role with a strong on-site presence. The Role ·Lead and manage housing management services across tenancy, estates and resident services, ensuring effective and compliant service delivery. ·Manage complex tenancy issues including escalations, breaches, ASB cases and enforcement action in line with legislation and policy. ·Handle formal complaints and ensure timely, professional and customer-focused responses. ·Provide day-to-day leadership, guidance and support to frontline housing staff, driving performance and consistency. ·Oversee rent collection and...

MANUFACTURING TEAM LEADER - Shifts 4 days on and 4 days off MATERNITY COVER - 12 MONTH CONTRACT Our client is seeking a highly motivated and proactive production supervisor to join their manufacturing company located in Bishops Stortford. This is a hands-on role, where you will based on the shop floor, supporting the Shift Manager in the day-to-day running of the production, machinery and operations. In the absence of the Shift Manager, you will assume full supervisory responsibility of overseeing the shifts and ensuring smooth operations, maintaining high performance standards, and addressing any urgent operational issues, along with customer satisfaction. Key Responsibilities Support the Shift Manager in supervising the shift team to achieve operational targets Supervise and coordinate production staff to ensure output, quality, and safety standards are met Operate machinery as part of the production team on a day-to-day basis Monitor production schedules, quality...

Estate Services Manager South West London - SW9 Temp to Perm 35 Hours Monday to Friday £22.36 Per Hour PAYE / £29.19 Per Hour Umbrella (inc hol) About the Role: Service Care Solutions have an exciting vacancy for an Estate Services Manager available for an immediate start, working with a Housing Association based in the South West London area. What you will be doing: Overseeing the effective and efficient delivery of estate services, where you will be managing a team of 12 Cleaners and 1 Caretaker Ensuring that your team are safe and have completed their risk assessments, any relevant health and safety training, and comply with lone working arrangements. This includes actively promoting and enforcing health and safety protocols to maintain a safe working environment for all team members. Responding to enquiries from colleagues or residents about the services delivered by the team. This includes promptly addressing any issues, providing updates, and ensuring clear and concise...

Duties will be to; 1. Make a positive contribution to the delivery of the service, this will include working flexibly and positively to achieve the objectives of the council. 2. Provide direct line management and supervision to practitioners including ASYEs who work with children and young people under statutory obligations 3. To undertake joint home visits with members of staff; conduct practice observations and provide constructive feedback 4. Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability. 5. Manage a customer focused service and the effective use of resources. If you are interested in this role please send your updated CV in the first instance

Role: Supervisor Salary: £14 ph Location: Windsor Hours: 40 hours per week/ must be available on weekends Our Client a rapidly expanding London based womenswear brand is looking for an energetic and passionate store supervisor to support their Windsor location. You will be their brand ambassador priding yourself on their mindful production, responsible sourcing, and delivering inclusive, positive experiences for every customer! Responsibilities: Deliver an outstanding customer experience aligned with brand values. Lead by example in customer interactions, styling advice, and product knowledge. Drive sales performance, supporting the team to achieve daily KPIs and conversion targets. Resolve customer queries and issues professionally and efficiently.Team Leadership Support with daily team briefings, motivation, and delegation of tasks. Supervise the team on the shop floor, ensuring productivity and excellent service. Provide coaching and feedback to team members to...

Our client is seeking a Client Services Manager to join their Client Services team on a full-time basis. This role sits within a small, energetic and ambitious organisation and will be responsible for overseeing client relationships to ensure high levels of satisfaction and retention while meeting wider business objectives. The successful candidate will lead and motivate a team, develop and implement effective service strategies and manage escalated client issues, drawing on a strong understanding of the organisation’s business systems, tools and processes. Key Responsibilities * Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance. * Client Relationship Management: Act as primary point of contact, build strong relationships and ensure clients receive exceptional service. * Strategy & Improvement: Develop and implement strategies enhancing customer satisfaction, retention & sales * Issue...

A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services...

IT Programme Manager Certain Advantage is hiring for an IT Programme Manager based in the Warwickshire area. This role is on a contract basis and is site-based. The Company We’re working with a Manufacturing business that blends British craftsmanship with cutting-edge innovation to create luxury vehicles that redefine performance and style. Does this sound like your next career move? If you’re ambitious to grow, this may be your next role. The Role: This role is for an IT Programme manager —someone ambitious and ready to make an impact. You’ll be results-oriented and driven to succeed. You’ll be leading a small, experienced, and collaborative team, and be responsible for: Delivery of an enterprise IT system that delivers all artefacts required for Regulation 154 Compliance Requirements development (customer, functional & software) Customer Testing Production Deployment & In-Service Support Management of the software development plan with computer programmersThe...

Business Support Manager – Childrens Social Care – Liverpool LA £21.84+ per Hour (negotiable depending on experience) Hybrid working available 3 months initial contract – likely to be extended Job Responsibilities: * Responsible for the day to day management, leadership and development of business support staff * To have responsibility for specific functions, project work in partnership with social care managers * To be accountable for the recruitment, training and development of staff, and manage attendance, disciplinary, grievance and personnel matters related to the staff that they supervise * To work as part of the Business Support management team to develop a high quality service and communication network to internal and external customers * Management responsibility for the administration and recording of panels, including updating trackers required for Cabinet Members and statutory national statistics / reports You must have: * Substantial management experience...

Job title: Senior Technical Programme Manager (Warehouse & Logistics Transformation) Location: Flexible - Midlands or London Likely base: Midlands (due to team and programme presence) Travel: Regular travel to Midlands‑based distribution centres for project delivery Contract: 6 months Role Purpose (retail) A large, complex organisation is delivering a multi‑year warehouse and logistics transformation programme to modernise and future‑proof its supply chain operations. Technology is a critical enabler of this transformation, particularly across warehouse automation, warehouse control systems, and large‑scale logistics initiatives. As a Senior Technical Programme Manager, you will act as the technology delivery lead for major warehouse and logistics programmes. You will provide strategic oversight and hands‑on leadership across complex, multi‑party initiatives, working closely with Engineering, Product, Operations, and third‑party technology suppliers to deliver robust,...