3 customer service administrator jobs found

Customer Service Supervisor 6 Months contract + possible extension of becoming permanent Newcastle - Office Based 37.5 hours a week £18.00 per hour A well-established, pioneering consultancy firm is seeking experienced Customer Services Supervisors to join a high-profile client in Newcastle. This role is focused on driving operational excellence and providing world-class support to end-users. Reporting to the Customer Service Operations Manager, you will lead your team to success. Key responsibilities include: Act as a point of support on the floor, resolving complex queries and turning escalations into learning opportunities. Manage and motivate a team of 10, fostering a high-performance culture through regular huddles and honest feedback. Drive results by monitoring KPIs and providing real-time coaching to enhance colleague skills and conduct.The successful candidate will have the following attribute and key skills A background in high-volume contact centres, ideally...

Job Title: Cold Store Supervisor Location: Wolverhampton Hourly Rate: £15.61 per hour Hours: Monday – Friday, 14:00 – 22:00 Reports To: Cold Store Manager / Site General Manager About the Role We are currently looking for an experienced Cold Store Supervisor to join our Wolverhampton site, supporting the day-to-day operations as we work towards making it the flagship location for Constellation Cold. This is a hands-on supervisory role, overseeing cold store operatives and administration staff, ensuring products are handled safely, efficiently, and in line with all company and customer requirements. Key Responsibilities Supervise and work alongside cold store operatives to ensure efficient pick, pack, scan, loading, and unloading operations Lead, motivate, and manage teams to achieve productivity, quality, and customer service targets Ensure all staff are inducted, trained, and monitored in safe working practices Manage daily cold store activities including receipt, storage,...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...