Apr 29, 2026
Digital Operations Manager – Fraud and Payments
Contract: Fixed Term Contract / Secondment
Shift pattern: Full Time
Location: Nottingham
Recruitment Partner: Matthew Nelligan
What you'll be doing
Working in the Digital Operations team you'll collaborate with various teams across the business as well as suppliers. You'll monitor, manage, and coordinate the operational delivery of our online customer offer. This involves everything from troubleshooting website issues and managing online fraud risk to analysing data to gain insight into how we can make the service better.
Key responsibilities
* Build and maintain senior partner relationships, working cross functionally across multiple teams and third-party suppliers. Lead the operational delivery agenda for your areas.
* Manage and responsible for Fraud and Payments online, building and optimising business processes to improve operational efficiencies and output.
* Manage and lead a team of Assistant Managers and...
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NG90, Wilford, Nottingham
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